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Claim This BusinessSmithville Heating & Air LLC has served Smithville and surrounding Bastrop County since its founding, maintaining an A+ rating with the Better Business Bureau. The company holds a state HVAC contractor license and carries comprehensive liability insurance. With 45 verified customer reviews generating a 4.4-star average rating, the team handles residential and light commercial cooling systems throughout the Smithville area including Paige, Cedar Creek, and Bastrop.
This contractor operates without the benefit of a visible website, which limits public information about specific brand partnerships, equipment warranties, or service guarantees that would typically be advertised. Customers should discuss warranty coverage and service agreements directly when scheduling and verify all quoted pricing before work begins.
Reviewers consistently mention technician Jason, who provided same-day service during an AC emergency and explained every step of the diagnostic process in clear terms. Another customer story involves a recent installation requiring follow-up evaluation, with the diagnostic fee policy becoming a point of discussion between the homeowner and office staff.
Of 45 customer evaluations, the 1-star review cites a $120 diagnostic charge as excessive for a newly installed system still under warranty, while the 5-star review praises same-day arrival and technician knowledge as exceptional. Positive reviews mention Jason by name and rate the company's responsiveness higher than its pricing transparency.
Full system installation including outdoor condenser, indoor handler, thermostat setup, and duct connections for new construction or replacement.
Troubleshooting cooling failures, refrigerant leaks, electrical issues, and compressor problems with fee-adjusted service calls.
Seasonal tune-ups including filter changes, coil cleaning, refrigerant check, and performance verification.
Repair and maintenance for heat pumps and gas furnaces commonly used in Central Texas winters.
Evaluation of filtration needs, humidity control, and ventilation for homes with allergy concerns or dust accumulation.