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Claim This BusinessJWC General Contractors operates as a licensed roofing contractor based in Southlake, Texas, delivering residential roof replacements and repairs across the Dallas-Fort Worth metroplex. With a near-perfect 4.9-star rating gathered from 191 client reviews, the company has established itself as a trusted name in the local roofing industry. The business maintains standard weekday hours from 8 AM to 5 PM, serving homeowners throughout Southlake, Grapevine, Colleyville, Keller, and surrounding Tarrant County communities.
What distinguishes JWC General Contractors from neighboring roofers is the proactive approach its team takes with homeowners navigating insurance claims following storm damage. Multiple reviewers acknowledge the crews dedication to documenting hail-related deterioration thoroughly enough that insurance carriers authorized full policy payouts. The company also manages complex coordination between third parties, arranging solar panel removal before roof installation and negotiating with solar companies regarding reinstallation costs, saving homeowners from bearing unexpected expenses out of pocket.
Homeowners repeatedly commend the communication standards maintained throughout projects. Ronnie Ortiz guided clients through hail damage claims, conducting regular check-ins and ensuring insurance coverage addressed both roof and exterior repairs. Chris Murray managed a challenging replacement involving prior solar panel installations, independently handling negotiations with the solar provider while keeping the homeowner informed. Workers arrived the day after solar panels were removed and completed the new roof within 24 hours, with Murray returning post-reinstallation to verify everything remained in flawless condition.
Every reviewer awarded 5 stars, with 3 of 4 highlighted customers specifically naming either Ronnie or Chris as their primary contact. Twelve mentions of professionalism appear across feedback, eleven references to thorough cleanup practices, and nine applaud the teams responsiveness to questions throughout projects.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–5 PM |