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Claim Your Free PageSouthlake Air Conditioning & Heating operates as a residential HVAC contractor based in Southlake, Texas, serving the greater Dallas-Fort Worth metroplex including neighboring communities such as Grapevine and Colleyville. The company maintains a 4.6-star average rating drawn from twenty customer reviews, indicating consistent service quality. Operating hours extend seven days per week, with weekday availability from 7 AM to 8 PM and weekend service from 9 AM to 7 PM, providing flexibility for homeowners managing busy schedules.
Customer reviews frequently highlight the company's communication style and diagnostic approach. Several five-star reviews emphasize technicians who explain technical issues clearly, answer questions without condescension, and provide transparent assessments of repair needs. The combination of extended weekend hours and documented willingness to respond to urgent calls distinguishes this contractor within the local market.
Individual reviewer accounts describe specific service scenarios worth noting. One customer ed a heating system repair where the technician diagnosed the issue efficiently, completed the work, and verified system performance before closing the job. Another reviewer noted the technician responded to weekend calls and addressed questions about system operation. The three-star review from 2014 raises pricing concerns, specifically regarding markup on replacement parts, which represents the primary constructive feedback among otherwise positive customer experiences.
Twelve of twenty reviewers award five stars, with positive feedback centering on diagnostic clarity and weekend availability. The three-star review cites markup concerns on parts, specifically a capacitor priced at $197 versus retail costs around $16, representing the sole critical perspective in the dataset.
| Sunday | 9 AM–7 PM |
| Monday | 7 AM–8 PM |
| Tuesday | 7 AM–8 PM |
| Wednesday | 7 AM–8 PM |
| ThursdayToday | 7 AM–8 PM |
| Friday | 7 AM–8 PM |
| Saturday | 9 AM–7 PM |
Diagnostic services and component replacement for cooling and heating systems, including capacitor, compressor, and TXV repairs.
Technical assessment identifying root causes of inadequate heating or cooling, with transparent explanation of findings.
Saturday and Sunday appointment slots from 9 AM to 7 PM for homeowners unable to schedule weekday visits.
Preventive maintenance described in positive reviews, focusing on coil cleaning and system optimization.
Same-day or next-day response to heating and cooling emergencies, as referenced in customer review accounts.