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Claim This BusinessKen's Heat & Air has earned a 4.8-star average across 204 client reviews in Sulphur Springs, Texas. The company operates with full 24-hour availability Monday through Saturday, providing residential and light commercial heating and cooling solutions. This contractor serves Sulphur Springs-area homeowners who need responsive, reliable HVAC support without waiting days for a scheduled appointment.
What distinguishes this contractor is their ability to source hard-to-find components for aging systems. When a customer's twenty-year-old heating system failed on a weekend, the technician located a replacement computer board through online channels rather than recommending a complete system replacement. The company also maintains an annual service plan option that helps clients budget for seasonal maintenance across multiple buildings.
Customers consistently mention specific technicians who exceeded expectations. Laura Donahue's review describes completing service on four separate HVAC systems within a single visit, with parts arriving just two days after diagnosis. Robert Larson's testimonial highlights the team's willingness to respond on weekends during cold weather emergencies, solving a problem that would have otherwise required a full system replacement.
Every reviewer awarded 5 stars except one who gave 4 stars after initial misdiagnosis was corrected. Emergency same-day and weekend response appears in multiple reviews, with customers praising the company's ability to arrive when promised and complete repairs quickly.
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnose and repair furnace and heating system failures including component sourcing for older units.
Seasonal air conditioning inspection, cleaning, and performance optimization for residential systems.
Same-day and weekend response for system failures requiring immediate attention.
Setup and maintenance across multiple buildings including installations and ongoing service contracts.
Install and configure smart or programmable thermostats for optimal system performance.
New HVAC system installation using quality equipment as noted in multi-building projects.