CTR Services

CTR Services maintains a 4.8-star average across 35 verified reviews as a full-service air conditioning and heating contractor serving Temple, Texas, and surrounding communities. The company operates around the clock, every day of the week, offering residential and commercial HVAC solutions including AC repair, heating system service, furnace installation, heat pump services, and preventive maintenance. Customers consistently note the company's swift response times and transparent approach to pricing and diagnostics.

What distinguishes CTR Services from other area contractors is their commitment to upfront cost communication and same-day service availability. Multiple reviewers specifically mention receiving a price estimate before work begins, with technicians arriving with necessary parts already on their service vehicles. Their Heroes Comfort Plan provides ongoing maintenance benefits, helping homeowners stay ahead of system wear before Texas summer heat pushes cooling equipment to its limits.

Recent customer experiences highlight technicians Scott and Michelle by name for their professionalism and thoroughness. One reviewer described Scott arriving within hours of their call during a water leak emergency, diagnosing the issue accurately and completing repairs the same day. Another long-term customer noted Michelle's detailed explanations of system issues over three years of service, emphasizing she recommended capacitor replacement proactively rather than pushing immediate repairs. A third reviewer praised the office staff for scheduling same-day service during an extreme heat wave, with the technician calling ahead to provide an arrival window.