FIX IT! Services

FIX IT! Services operates as a licensed plumbing and HVAC contractor serving Temple, Belton, and Killeen with round-the-clock availability since establishing operations in Central Texas. The company holds an A rating with the Better Business Bureau and has accumulated 533 customer reviews averaging 4.7 stars, reflecting a track record of residential service across Bell County. Technicians arrive uniformed and equipped with company-issued tablets for on-site documentation, ensuring transparency throughout every service call.

FIX IT! Services accepts all major home warranty plans including Choice Home Warranty, American Home Shield, and Blue Ribbon, positioning itself as a convenient option for homeowners managing repair costs through existing coverage. The office team, led by Grace, coordinates scheduling with the same attention reviewers highlight in field technicians, suggesting consistent professionalism from initial phone call through job completion. This operational coherence distinguishes the company from contractors where back-office and field teams operate in silos.

Reviewers consistently name the technician who solved their problem. Jacob Byrd arrived early for a garbage disposal installation, explained replacement options with pros and cons, and cleaned the work area afterward. John handled a water softener and reverse-osmosis system setup, communicating throughout the process when parts required additional sourcing, and provided full operational training before leaving. Joe Bain reported a technician completed a full replacement during the initial visit, avoiding a callback that home warranty claims often require. These named encounters suggest FIX IT! Services assigns specific technicians rather than rotating crews, which may explain why reviewers felt the company understood their situation rather than treating each call as interchangeable.