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Claim This BusinessCliffs Heating and Air, Inc. has served Terrell and surrounding Kaufman County communities since establishing as a locally owned HVAC contractor. With 29 customer reviews generating a 4.6-star average rating, the company operates Monday through Friday from 8 AM to 5 PM, offering standard business-hours scheduling with same-day availability for urgent calls. The company handles residential heating and cooling systems, including unit replacements, diagnostics, and repairs throughout the Terrell area.
Customer feedback consistently highlights honesty as a distinguishing trait. Multiple reviewers note Cliffs Heating and Air identified repair needs other companies missed, with one customer reporting saved thousands by avoiding unnecessary part sales. The company provides upfront pricing and explains issues visually, showing customers exactly what needs attention before proceeding with work.
Specific scenarios from reviews illustrate the company's approach. One reviewer describes calling on a Saturday when heat failed, with technicians arriving the same afternoon. Another customer recounts Cliffs repairing damage a previous contractor caused, then completing the job at a reasonable price. Technicians demonstrated professionalism, explained options clearly, and delivered lasting solutions.
Of 29 reviewers, 24 leave 5-star feedback praising honesty, fair pricing, and same-day response. Negative reviews cite communication delays and isolated customer service interactions, while positive reviews highlight diagnostic skill and transparent recommendations.
| Sunday | Closed |
| Monday | 8 AM–12 PM |
| Tuesday | 8 AM–12 PM |
| Wednesday | 8 AM–12 PM |
| ThursdayToday | 8 AM–12 PM |
| Friday | 8 AM–12 PM |
| Saturday | Closed |
Diagnostic services, refrigerant recharges, and tune-ups for cooling systems not performing adequately.
Furnace troubleshooting and repair for heating failures, including same-day emergency calls.
Full unit replacements, including matching proper sizing to home requirements like a 3-ton to 4-ton upgrade.
Duct modifications to accommodate system upgrades and improve airflow throughout the home.
HVAC installation for newly built homes in the Terrell metropolitan area.