THE Mink Plumbing

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About THE Mink Plumbing
THE Mink Plumbing has served Tyler, Texas and the surrounding East Texas region for over two decades, building a reputation as the go-to emergency plumber for homeowners facing urgent pipe failures, sewer backups, and water heater malfunctions. With 1,577 reviews averaging a 4.9-star rating, the company fields a team of licensed technicians available around the clock, every single day of the year. Their service area encompasses Tyler, Lindale, Whitehouse, and the broader Smith County community, responding to both scheduled appointments and middle-of-the-night emergencies with equal urgency.
What distinguishes THE Mink Plumbing from competitors is their investment in diagnostic technology that eliminates guesswork from complex jobs. Multiple reviewers describe technicians using camera scope equipment to inspect sewer lines from the inside, allowing homeowners to see exactly what is happening underground before authorizing repairs. This transparency, combined with their policy of explaining every step of the repair process and providing upfront pricing discussions, transforms what could be a stressful experience into an informed decision-making process for property owners.
The reviews paint a clear picture of a company that shows up when it matters most. Ronald Pinkerton called on a Friday afternoon before a long holiday weekend when his cleanouts were overflowing, and THE Mink had a technician at his door within two hours. Harrison Elam performed a thorough quality check before leaving and even coordinated with Jimmy Wilson to provide camera inspection of the sewer lines. Anthony resolved both a kitchen faucet installation and a clogged AC drain line during the same visit, handling the time-consuming work with a great attitude. These named technicians represent the consistent professionalism that drives the company's near-perfect rating.
What Customers Say
Across 1,577 reviews, the dominant themes are rapid emergency response times and transparent communication about repair needs and costs. Customers repeatedly praise specific technicians by name, with Harrison Elam, Anthony, and Jimmy Wilson appearing in multiple five-star reviews for their diagnostic thoroughness and respectful Explanations of repair options.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing Repair
Available 24 hours a day, 7 days a week for burst pipes, water heater failures, and urgent leaks requiring immediate attention.
Sewer Camera Inspection
Diagnostic camera scope technology to view the interior of sewer and drain lines without excavation, identifying blockages and pipe damage.
Sewer Line Repair & Replacement
Complete sewer line services including collapsing line repair, root removal, and new pipe installation with trenching and backfilling.
Water Heater Services
Installation, repair, and replacement of traditional and tankless water heater systems for residential properties.
Drain Cleaning & Unclogging
Professional drain cleaning for kitchen sinks, bathroom drains, main sewer lines, and AC condensate drain lines.
Kitchen & Bathroom Plumbing
Fixture installation including faucets, sinks, toilets, and garbage disposals, with attention to both functionality and aesthetics.
Whole-House Repiping
Complete replacement of aging or damaged water supply and drain pipes throughout residential homes.