Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessF.A.S Appliance & Refrigeration LLC, based in Vinton, TX with the 915 area code, has built a regional presence serving homeowners and businesses across the El Paso metro and surrounding communities. With 186 customer reviews generating a solid 4.3-star average, this locally operated company handles the full spectrum of heating, cooling, refrigeration, and appliance needs for residential and light commercial properties. Their service menu spans air conditioning tune-ups and full system replacements, heating repairs, water heater installations, and specialized ductwork services, a breadth that reflects their name's appliance and refrigeration expertise.
What distinguishes F.A.S from independent HVAC contractors is their breadth of in-house capabilities. They handle both new system installations and conversions without subcontracting core trades, manage commercial refrigeration and HVAC for business clients, and offer maintenance plans designed to prevent emergency breakdowns. The company markets itself around straightforward pricing and reliable results rather than high-pressure sales tactics, a positioning reflected in their straightforward tagline, "Fast Fixes. Fair Prices." Their Saturday morning availability provides flexibility for customers who cannot take time off during the weekday work week.
Customer reviews surface two technicians worth noting: Jorge and Adan earned explicit praise for a refrigeration replacement project that one reviewer described as "exceptional work" from start to finish, with clear communication and a clean installation. However, the review record also reveals persistent concerns. Andrea Diaz documented three return visits for cooling units that began failing once seasonal rain arrived, with unresolved leaking issues and ductwork left in the attic, an experience she described as "very unprofessional." Justin Hood reported that a condenser replacement left his system completely non-functional, with attempted contact going unanswered. These contrasting experiences suggest that project quality may vary depending on the specific technicians assigned.
186 reviews yield a 4.3-star average, with positive feedback praising technicians Jorge and Adan for professional, clean work and clear communication. Negative reviews cite incomplete repairs requiring multiple return visits, units failing post-installation, and difficulty reaching the company for follow-up. Pricing fairness appears in both commendations and complaints, indicating varied client expectations.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Diagnoses cooling failures, refrigerant leaks, and component failures; performs seasonal tune-ups to prevent mid-summer breakdowns.
Full system replacements and conversions from older refrigerant types to modern high-efficiency equipment.
Furnace diagnostics, heating element repairs, and preseason heating system checkups.
HVAC repair and installation services for commercial buildings, light industrial, and business properties.
Refrigeration unit replacements and appliance repairs under the company's core expertise.
Water heater installation and repair services for residential and light commercial applications.
Ductwork installation, repair, and cleanup services, including removal of old ductwork from previous installations.