Ken Baker Services

Ken Baker Services is a Waco-based appliance repair company holding a 5-star rating across 52 verified client reviews. The business operates Monday through Friday from 8 AM to 4 PM, with emergency availability around the clock on weekends. Specializing in household appliance repair, the company serves residential customers throughout the Waco metropolitan area needing prompt, professional service for malfunctioning equipment.

What distinguishes this contractor from other appliance repair options in Central Texas is the team's commitment to seeing each job through to completion. Reviewers consistently note that technicians persist in resolving issues even when that requires coordinating with manufacturers on complex problems like icemaker failures. The company maintains a reputation for arriving on time, keeping customers informed throughout the diagnostic and repair process, and leaving workspaces cleaner than they found them.

Multiple reviewers specifically call out individual technicians for outstanding service. A reviewer described Tyler as great and professional following a microwave installation. Another client praised Michael for keeping them informed while Greg, described as a great appliance mechanic, completed the work. One customer recounted how the team worked hard to resolve icemaker issues directly with the manufacturer, while another appreciated same-day response when their washing machine start button failed. The consistent thread across reviews is a combination of technical skill, clear communication, and respectful service.