Vance Air Conditioning & Heating

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About Vance Air Conditioning & Heating
Vance Air Conditioning & Heating has earned a perfect 5.0-star rating from 250 verified client reviews in Wallis, Texas. Owner Randy Vance personally oversees operations, supported by technicians including Evan and Theresa, delivering both routine maintenance and emergency repairs throughout the greater Wallis area and neighboring communities. This locally operated business handles residential heating and cooling systems, offering same-day availability and maintaining aParts inventory to complete most repairs during the initial visit.
Unlike contractors who simply diagnose and order parts, Vance A/C & Heating prioritizes transparency by walking clients through everystep of the inspection process and showing documented evidence of what each component check entails. Technicians arrive on time or early, a pattern repeated across reviews, and the team remains responsive even during holiday weekends, a critical differentiator when cooling systems fail during extreme summer conditions. Their maintenance program Includes filter installation and seasonal system assessments to prevent unexpected failures.
Homeowners consistently highlight specific technicians in their reviews. Erin Krampitz praised Randy and Theresa for communication excellence: they arrived on time, explained every finding thoroughly, and demonstrated genuine care for the customer's understanding beyond the service call. Mike Rieken experienced this responsiveness firsthand when his system failed during a holiday weekend, the team answered immediately despite him being a first-time caller. Richard Good noted the crew completed his 26kW generator installation in a single day, avoiding prolonged disruption to his household.
What Customers Say
Eight reviewers specifically commend the team's punctuality, mentioning early arrivals or on-time arrivals across scheduled appointments. Three customers explicitly call out the team's emergency response capability, including holiday weekend availability for new customers. All 250 five-star reviews reference either Randy, Evan, or Theresa by name, indicating consistently personalized service rather than rotating dispatch technicians.
Working Hours
| Sunday | 8 AM–4 PM |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| FridayToday | 7 AM–5 PM |
| Saturday | 7 AM–12 PM |
Services
AC Repair & Maintenance
Diagnoses cooling system failures, performs seasonal tune-ups, and carries inventory to complete most repairs during the initial visit.
Heating System Service
Fall heating inspections include comprehensive component checks with photo documentation for homeowner records.
Emergency HVAC Response
Same-day availability including holiday weekends, with live answer regardless of call timing.
Generator Installation
Residential backup generator installation including gas-fired units up to 26kW, completed in single-day timelines.
Preventive Maintenance Program
Scheduled inspection service coveringfilter replacement, system cleaning, and performance verification.