Service Response Team
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About Service Response Team
Service Response Team serves Watauga, Texas with HVAC and plumbing services for residential and commercial properties. The company holds a 3.8-star rating drawn from 18 customer reviews and maintains standard weekday hours from 8 AM to 6 PM Monday through Friday. Reviewers indicate the team handles service calls for apartment communities and single-family homes throughout the area, addressing issues ranging from AC unit replacements to plumbing emergencies.
The company differentiates itself through documented same-day emergency response. Reviewers recount technicians arriving on July 4th a national holiday to replace a failing AC unit, working until the system operated at full capacity. Another reviewer notes the team responded to a flooded bathroom scenario where the ceiling collapsed during repairs, yet the technician completed the job and left the space cleaner than before. This level of dedication during high-priority situations appears repeatedly in customer feedback.
Specific technicians receive repeated recognition across reviews. Ricardo and Raymond spent an entire July 4th replacing an AC unit, refusing to leave until confirming 100% functionality. Matthew handled a flooded bathroom caused by an upstairs leak, continuing repairs even after the ceiling caved in on him. Jorge and Brandon resolved a significant issue at Fairways Apts Prestonwood, with one reviewer describing them as the best workers the company sends. These named technicians demonstrate the technical skill and determination that earning five-star reviews.
What Customers Say
Three of six detailed reviews specifically mention same-day or holiday emergency service, with technicians working late hours to complete repairs. Four reviewers name individual technicians Ricardo, Raymond, Matthew, Jorge, or Brandon praising their work. The single two-star review cites property damage and communication issues, while five-star reviews consistently highlight technical competence and determination.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | Closed |
Services
AC Repair & Replacement
Diagnosing and replacing residential and commercial air conditioning units, including complete system swaps.
Emergency HVAC Service
Same-day response for AC failures, heat wave emergencies, and urgent repair needs.
Plumbing Repairs
Addressing leaks, pipe issues, and water-related problems in residential settings.
Bathroom Repairs
Fixing flooded bathrooms, ceiling damage from leaks, and related water intrusion.
Apartment Community Service
Serving multi-unit apartment complexes with coordinated maintenance and emergency calls.