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Claim This BusinessRomero's AC & Heating Services has served Waxahachie and surrounding Ellis County homeowners since founding in 2008. Tim Romero, a licensed HVAC contractor, operates the family-owned business with a crew that handles residential system replacements, emergency repairs, and preventive maintenance. The company maintains an A+ rating with the Better Business Bureau and averages 4.5 stars across 17 verified client reviews. Servicing properties across Waxahachie, Red Oak, Ennis, and Midlothian, the team responds to calls throughout Ellis County and neighboring areas. Same-day and next-day appointments are available for urgent situations, and the office remains staffed around the clock to dispatch technicians when systems fail outside normal business hours.
What distinguishes Romero's from larger HVAC companies is their hands-on owner involvement and financing solutions for major equipment purchases. Tim Romero personally estimates jobs and often participates in installations, giving homeowners direct access to decision-making authority rather than dealing only with sales representatives. Several reviews highlight the team's willingness to work with customers facing financial constraints by offering payment plans that competitors could not accommodate. The company also completes full system audits during service calls, explaining repair options, recommending replacements when cost-prohibitive, and helping clients understand their equipment's remaining lifespan before unexpected breakdowns occur.
Client testimonials repeatedly praise the crew's respect for customer homes, including Jason Worley's review noting they 'swept behind themselves as they walked out the door.' Christina Maldonado described the technicians arriving during her holiday crisis, completing a complete system replacement despite her financial concerns. Joseph Seibel specifically mentioned Tim beating competitor bids by a substantial margin, while Renee Judie highlighted the team's ability to accommodate her timeline for a home event. The overwhelmingly positive reviews reflect consistent communication, transparent pricing, and installation quality that satisfies clients across diverse situations ranging from aging system replacements to new construction readiness.
Four of five detailed reviews emphasize same-day or rapid-response service during urgent situations, with Christina specifically noting next-day arrival during her pre-Christmas emergency. All five-star reviewers describe fair pricing, with Joseph explicitly stating Tim beat competing bids by a substantial amount. The single one-star review cites performance issues with a two-year-old unit rather than service quality, which remains unaddressed in company responses.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Full HVAC system installation including new ductwork, thermostat setup, and equipment commissioning for homes requiring complete system upgrades.
Around-the-clock dispatch for system failures, same-day and next-day appointment availability for urgent heating and cooling problems.
Comprehensive inspection identifying repair needs, filter replacement, refrigerant checks, and performance optimization for existing equipment.
Evaluation of home airflow, filter selection guidance, and recommendations for improved ventilation and air filtration.
Help securing payment plans and financing approval for major equipment purchases, with rapid approval timelines.
Scheduled seasonal maintenance visits designed to extendsystem lifespan and prevent unexpected breakdowns.