Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessKelly Air Conditioning and Heating Inc. has served Whitehouse, Tyler and surrounding East Texas communities since long before online reviews became standard practice. With 146 verified five-star ratings generating a 4.9 average, this family-rooted contractor handles residential and light commercial HVAC work across Smith County and adjacent neighborhoods. Their around-the-clock availability, every single day of the year, reflects a commitment to responding when systems fail regardless of timing.
The website data reveals limited brand-specific details, though reviewer feedback points to modern equipment installations including Samsung Quantum series systems. Jeff Zaber's 25-year relationship with the company describes installations across rental properties, new construction and commercial buildings, a track record suggesting established supplier relationships and broad technical capability. The consistent mention of fair pricing and cost savings, including a recent $500+ saving on warranty work, indicates competitive diagnostic and repair approaches.
Named technicians appear repeatedly in positive reviews: Victor handled warranty-related repairs efficiently, Shawn troubleshooting a system issue answered questions without rushing, and the team assisted a handyman contractor with parts and technical guidance. Erica Hasley notes same-day response after her second experience with the company, while Carol Dutton's situation, another company refused warranty service, was resolved within a 45-minute window. These scenarios demonstrate what local reviewers describe as going the extra mile.
146 five-star reviews praise same-day emergency response, fair pricing that saved customers hundreds compared to competitors, and technician knowledge that answered questions even for neighboring contractors. Multiple reviewers note they will use no other HVAC company in East Texas.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24/7 emergency response for system failures, documented same-day arrivals during heat-related crises.
Complete system installation for new construction homes, documented with Samsung Quantum and other modern equipment.
Routine maintenance agreements across residential and commercial properties, with 25-year customer relationships referencing this service.
HVAC system installation and maintenance for business properties, referenced by a commercial customer with multiple locations.
Warranty work on systems as young as two years, resolving issues other contractors declined to honor.
Retail transformer and parts sales to both homeowners and contractor customers, with technical guidance included.