Quality Air & Refrigeration, LLC

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About Quality Air & Refrigeration, LLC
Quality Air & Refrigeration, LLC operates as an air conditioning contractor serving Winnie and the surrounding Southeast Texas region. The company holds a 4.2-star rating compiled from 23 customer reviews, offering standard AC repair, replacement, and maintenance services for residential systems. Operating hours span Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday designated as closed. Potential clients in the Winnie area seeking HVAC services should verify licensing and insurance credentials directly with the company before scheduling work.
The company appears to handle standard residential air conditioning work including duct replacement and system repairs. Website information about specific brand partnerships, certifications, or specialized services was not available at the time of this review. Homeowners comparing contractors in the Winnie market may wish to request proof of NATE certification, EPA certification for refrigerant handling, and manufacturer warranties before engaging this provider for installation or major repair work.
Reviewer accounts describe several service experiences worth noting. Monica Decuir reported a $4,500 duct replacement project completed in summer with subsequent cooling issues in one bedroom that remained unresolved after multiple phone calls over an extended period. Mayes White documented an AC leaking since installation in August 2021, requiring several return trips without final resolution as of January 2023. A third reviewer identified as samqb18 described multiple scheduling issues including two occasions where scheduled technicians failed to arrive, with a period where indoor temperatures reached near 90 degrees over six days while waiting for service follow-through.
What Customers Say
All three detailed reviews report negative experiences, with customers citing incomplete work, unresponsive communication, and no-show appointments as primary concerns. Common complaints across reviews include failed follow-through on promised return visits and unresolved system problems persisting after initial service calls.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharge, and repair of cooling system malfunctions for residential split systems.
Duct Work Replacement
Complete attic duct replacement including all supply and return runs, as demonstrated in recent completed projects.
New System Installation
Installation of new residential air conditioning and heating systems including thermostat setup and testing.
System Troubleshooting
Diagnosis of cooling complaints including uneven cooling, system failures, and performance issues affecting single rooms.
Emergency Service Calls
Response to system failures and cooling emergencies, though reviewer accounts indicate variability in response timing.