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Claim This BusinessAubrey Plumbing Company LLC operates as a licensed plumbing contractor in Wylie, Texas, with a standing that reflects 337 client endorsements averaging a perfect 4.9-star rating. The company holds proper licensing within Collin County and maintains physical operations within the city limits, serving residential customers across Wylie and neighboring communities including Sachse, Murphy, and surrounding areas of Collin County. Founded as a locally owned limited liability company, the business structures its availability around standard weekday hours, with service windows Tuesday through Friday spanning 8 AM to 5 PM, while maintaining responsive capacity for urgent calls beyond posted schedules based on reviewer accounts.
What distinguishes Aubrey Plumbing lies less in flashy marketing and more in operational habits consistently praised across reviews: technicians arrive within communicated windows, protect homeowner flooring before beginning work, and leave job sites spotlessly clean upon completion. Reviewer accounts confirm same-day water heater replacement capability, a critical advantage for homeowners facing sudden hot water disruption. The company demonstrates particular strength in transparent pricing communication, providing written estimates before initiating repairs and avoiding the surprise-charges pattern that frustrates most consumers. Their approach to faucet repair and plumbing fixture work includes presenting genuine options rather than automatically recommending premium replacements.
Specific technician recognition surfaces repeatedly in reviewer feedback, lending human credibility to the operation. Alex earned commendation for quiet efficiency, floor protection protocols, and thorough post-job cleanup following a general plumbing service call. Lucas handled a same-day water heater installation for a reviewer who documented the entire process from initial contact through final completion. Tyler Reynolds went beyond the immediate repair by offering complimentary guidance on water line freeze prevention and hot water tank maintenance, demonstrating knowledge transfer that saves homeowners future expense. Another reviewer described emotional vulnerability during a separate bathroom remodeling crisis and credited the scheduling team for compassionate accommodation without excessive charges. These individual accounts collectively portray a team that treats residential plumbing as relationship-based service rather than transactional encounters.
All seven sampled reviewers award 5-star ratings with unanimous praise for transparent pricing communication and on-time technician arrival. Three specific employees are named positively across reviews: Alex, Lucas, and Tyler Reynolds. No negative themes emerge in available feedback, with recurring emphasis on cleanup quality and option presentation rather than upselling.
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Tank and tankless water heater installations. Same-day replacement capability confirmed by reviewer experience.
Diagnostic and repair services for leaking faucets and bathroom fixtures with option presentation before proceeding.
Systematic evaluation identifying underlying issues with transparent explanation of findings and recommended solutions.
Urgency capacity outside standard hours, verified by reviewer accounts of responsive after-hours contact.
Complimentary conservation advice including winterization protocols and equipment longevity recommendations offered during service calls.