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Claim This BusinessRetro Service Company operates as a heating contractor in Wylie, Texas, maintaining round-the-clock availability seven days each week. The company has accumulated six customer reviews yielding a composite rating of 3.7 stars. While precise licensing documentation and establishment year remain unverified through public records, the contractor maintains a presence serving residential clients within Wylie and surrounding Collin County communities. The phone number logged for service inquiries is (817) 345-1189, though prospective clients should verify current contact information upon initial outreach.
With website accessibility confirmed unavailable, concrete details regarding brand partnerships, manufacturer certifications, or specialized equipment offerings cannot be definitively documented from company digital properties. Potential customers may wish to request specific brand compatibility, warranty coverage terms, and service guarantees during initial consultation to confirm equipment selection breadth and workmanship assurances appropriate to their heating system requirements.
Customer feedback references a technician named Scott who appears favorably in two positive assessments. Sarah Weaver reported Scott promptly addressed an AC failure ahead of a scheduled home event, characterizing the work as professional, communicative regarding necessary repairs, and priced fairly. Lisa May similarly described Scott and his team providing assistance during a February winter storm alongside thermostat troubleshooting, noting willingness to walk through solutions over the phone and competitive affordability. Identified negative experiences include reports of incomplete work, communication lapses following service visits, and pricing transparency concerns that prospective clients may wish to discuss during estimate negotiations.
Of six documented reviews, two award five-star ratings citing technician Scott's responsive handling of urgent situations including same-day AC failure and winter storm thermostat problems. Two one-star reviews describe dangerous installation deficiencies and pricing disputes involving alleged payment demands. The remaining two reviews present contrasting service quality assessments requiring individual verification.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Round-the-clock response for heating system failures requiring immediate attention.
Assessment and repair of cooling system malfunctions including compressor and refrigerant issues.
Support during extreme cold events including heating restoration and thermostat troubleshooting.
New heating and cooling equipment installation for residential properties.
Seasonal tune-ups and inspections to identify potential failures before they occur.