Big Star AC and Heating

Big Star AC and Heating operates in Yantis, Texas as a locally owned heating and cooling contractor. The company maintains round-the-clock availability seven days a week, serving residential clients across the region. With a 4.6-star average rating derived from 50 customer reviews, the team handles air conditioning and heating systems for homeowners needing repairs, replacements, or routine maintenance. Cody serves as the primary technician, responding directly to service calls and managing customer relationships from initial contact through job completion.

The contractor focuses on responsive residential service rather than specialized equipment partnerships or rebate programs. Without a branded website or documented distributor relationships, the business builds its reputation on availability and direct technician interaction. This approach appeals to homeowners seeking immediate assistance without navigating corporate customer service layers.

Reviewer Jessie Williams experienced a same-day emergency in July when her AC failed at 6pm with a newborn in the home. Cody arrived within hours and restored cooling quickly, describing the technician as professional and honest throughout the process. Darci Merritt required two separate visits within 24 hours for cooling and heating failures, with Cody resolving a thermostat wiring issue in approximately 30 minutes during the second call. Elana Barton noted Cody provided accurate diagnostics after another contractor performed substandard warranty work, allowing her to avoid further complications with her coverage provider.