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Claim This BusinessGunthers Heating, Cooling, and Plumbing operates from American Fork, Utah, serving the broader Utah County corridor including Lehi, Highland, and Eagle Mountain. The company maintains a 4.7-star rating drawn from 365 client reviews, reflecting consistent service delivery across heating, cooling, and plumbing disciplines. Homeowners in this region face unique challenges ranging from high-altitude furnace efficiency to aging water heater replacements, and Gunthers has built a client base by addressing these localized needs across both new construction and mature residential properties.
What distinguishes Gunthers is their willingness to engage with complicated warranty situations that many contractors sidestep. The Reed review describes a scenario where a Carrier furnace from 2010 encountered a manufacturer service bulletin and recall issue, a problem that required the team to advocate on the homeowner's behalf rather than simply processing a routine repair. This approach aligns with feedback from other five-star reviews noting that technicians arrive when promised and remain accessible during active work. The company also offers service across multiple trades, allowing clients to consolidate HVAC and plumbing needs with a single point of contact.
Technician Tanner receives specific mention in reviews for boiler diagnostics, with clients noting his ability to explain technical concepts without resorting to unnecessary upselling. This pattern appears across multiple client accounts describing the team's focus on solving the actual problem rather than maximizing invoice totals. For homeowners managing older heating systems or facing unfamiliar error codes, the company's willingness to clearly articulate what a repair involves, regardless of complexity, provides a practical advantage over contractors who-default to replacement recommendations.
Five of five detailed reviews highlight specific technicians (Tanner) or praise the company's handling of warranty-adjacent issues, while a single one-star review cites pricing disputes and a confrontational customer service interaction. Positive reviews consistently mention scheduled arrival times and transparent communication, contrasting with the negative review's complaint about perceived overcharging.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Carrier and other major brand furnace replacement, installation dating back to 2010 units, warranty issue resolution.
Boiler diagnostics, repair, and tune-ups with technician education on system operation.
AC system repair, maintenance, and installation services for residential Utah County properties.
General plumbing repair, water heater services, and remodel-related plumbing updates.
Service availability during standard business hours with appointment scheduling and arrival time commitments.