Total appliance service inc.

Total Appliance Service Inc. operates as a small appliance repair provider in Centerville, Utah, maintaining 24-hour availability across all seven days. The company currently holds a 1.8-star rating derived from 42 customer reviews, positioning it among the lower-rated options in the local repair market. Their service area encompasses the broader Centerville region, though the business data does not specify additional cities or neighborhoods served. The company offers repairs for major household appliances including washers, dryers, refrigerators, freezers, ovens, stoves, cooktops, and dishwashers. Website text claims licensing and insurance status alongside a no-fix-no-fee service policy, though verification of these claims would fall to the homeowner prior to engaging the service.

The company distinguishes itself through several stated service commitments found on their website. A no-fix-no-fee policy promises customers will not pay if the repair cannot be completed. The business maintains round-the-clock availability, which could prove valuable for emergency situations. Website text emphasizes fast, reliable, and affordable service with same-day diagnostic capabilities. However, prospective clients should note the extensive website disclaimers indicating this is operated as a lead generation platform connecting callers with third-party service providers rather than a direct repair company.

Customer experiences documented in reviews reveal contrasting service outcomes. One reviewer (AJB) described a dishwasher repair through home warranty that resulted in a new jet pump installation failing within two weeks, causing water damage to a basement ceiling. The same technician was subsequently sent for a follow-up visit and reportedly ran only a two-minute test cycle before declaring the appliance functional, despite the appliance continuing to trip breakers across multiple electrical outlets. The reviewer subsequently hired an independent electrician to verify no household electrical issues existed. In contrast, another reviewer (Princess Sassmafrass) reported a positive water heater replacement experience with technician Jason, who arrived on time, wore protective booties, and properly diagnosed the issue. A follow-up call to the office resulted in a callback within the hour from an individual who addressed expense questions. These diverging accounts suggest service quality may vary significantly based on the specific technician assigned and nature of the repair.