ColdTech Refrigeration & HVAC

ColdTech Refrigeration & HVAC has operated since 1992 as a commercial and industrial refrigeration and HVAC specialist serving the western United States. Based in Draper, Utah, the company holds an A+ rating with the Better Business Bureau and maintains 21 customer reviews averaging 3.9 stars. Their service footprint spans office locations in Boise, Idaho Falls, Salt Lake City, Las Vegas, and Reno, with additional branch operations across Colorado, Wyoming, Washington, and Montana. While primarily serving businesses, supermarkets, restaurants, warehouses, and industrial facilities, the company also handles residential warranty service calls.

What distinguishes ColdTech is their multi-state footprint combined with around-the-clock availability for emergency refrigeration and HVAC repairs. The company advertises 24-hour service for refrigeration systems, ice machines, and hot equipment, positioning themselves as a single-point-of-contact solution for multi-location commercial clients. Their preventative maintenance programs target commercial kitchens, industrial plants, and convenience stores, offering scheduled service agreements that include sensor and control diagnostics. This combination of emergency responsiveness and long-term maintenance contracts gives business owners a predictable service partner across geographically dispersed operations.

Tanner Simmons, a five-star reviewer, praised the company's communication culture, noting that staff actually answer the phone and technicians diagnose issues accurately while maintaining honest, transparent dialogue. Nick Howell highlighted the company's quick response times and fair pricing on repairs. However, some negative reviews reveal service gaps: Robert Chidester documented a $15,000 walk-in refrigerator installation that developed temperature failures within weeks, requiring a $450 labor charge for repairs that should have been covered under warranty. These mixed experiences suggest prospective clients should confirm warranty terms and get repair commitments in writing before authorizing work.