Home Services at The Home Depot

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About Home Services at The Home Depot
Home Services at The Home Depot operates as an in-store service department in Layton, Utah, connecting customers with installation and project services through the retailer's network of third-party contractors. The location holds a 3.7-star rating drawn from 11 customer reviews, with extended operating hours that run from 6 AM to 10 PM on weekdays, 7 AM to 8 PM on Sundays, and 6 AM to 8 PM on Saturdays. The department serves residents throughout Layton and the surrounding Weber County communities, providing access to flooring, cabinet, water heater, and kitchen remodeling project coordination.
The Home Depot model differs from independent HVAC contractors by offering project management and contractor coordination rather than in-house technical service. Customers visiting the Layton location can access multiple home improvement service lines through a single point of contact, including flooring installation, cabinet design and fitting, water heater replacement, and kitchen renovation planning. The retailer leverages national purchasing power and contractor relationships to facilitate project completion.
Customer reviews highlight specific team members who shaped positive experiences. Martin in the flooring department earned praise for his knowledgeability and responsiveness during carpet selection. Paul and Mandi in the cabinet department received recognition for their speed and attentiveness in coordinating a kitchen cabinet installation after the reviewer's prior experience at another retailer proved unsatisfactory. The installer assigned to that project went above and beyond to complete the work properly, according to the review.
What Customers Say
Three of eleven reviewers specifically name individual team members who delivered exceptional service, while two negative reviews cite communication failures and product fulfillment issues. Positive feedback emphasizes responsiveness and craftsmanship; negative feedback targets warranty processing and design consultation delays.
Working Hours
| SundayToday | 7 AM–8 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–8 PM |
Services
Flooring Installation
Coordination of carpet, tile, and hard surface flooring sales and professional installation.
Cabinet Design & Installation
Kitchen cabinet design consultation, measurement, and contractor-coordinated installation.
Water Heater Sales & Replacement
Water heater product sales with installation coordination through partnered contractors.
Kitchen Renovation Project Management
Multi-phase kitchen remodeling coordination including cabinets, countertops, and appliances.
Countertop Measurement & Fabrication
Stone countertop measurement by third-party contractors and fabrication coordination.
General Home Improvement Consultation
Project scoping and contractor referral for various home improvement needs.