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Claim This BusinessAir Design Heating & Cooling has anchored itself in Murray, Utah since 1995, building nearly three decades of continuous service to the Wasatch Front. The company holds an A+ rating with the Better Business Bureau and maintains 100% licensed and insured status. Their client base of 458 verified reviews yields a 4.8-star average, reflecting consistent execution across residential and light commercial projects. The service territory encompasses Murray along with Salt Lake City, Ogden, Provo, Park City, and Tooele, covering every major population center along the corridor from the Oquirrh Mountains to the Heber Valley.
This contractor operates as an authorized Lennox and Carrier dealer, providing access to factory-direct equipment and rebate-eligible units for Utah homeowners. They offer Lennox premium systems alongside Carrier branded options, accommodating different budget tiers without requiring proprietary lock-in. Same-day service availability means technicians dispatch with parts inventory to complete most residential repairs in a single visit. The company provides free, no-obligation estimates with transparent pricing, a quoted figure holds through completion with no surprise line items added post-diagnosis.
Long-term customers like HR G describe a 15-year relationship with the company, noting their technicians arrive the same day when emergency calls come in before closing time. In that case, Sean D and Andy completed a high-efficiency furnace and matching AC swap in a single workday, achieving target temperature within 30 minutes of startup. New system purchaser Zack Simon worked directly with Jase and the owner during the sales process, describing a no-pressure consultation that guided him toward an appropriate sizing rather than upselling the most expensive unit. His installation team of Sean D and Andy cleaned the worksite daily and reviewed thermostat operation upon completion.
Every reviewer who mentions same-day service received a technician arrival within hours, not days, HR G secured next-day dispatch with a 5pm same-day call. The two multi-year customers (15+ years and recent purchaser) both name specific technicians by name and describe direct interaction with ownership. Pricing perception splits along typical lines:negative feedback would cite cost, yet all five-star reviews characterize quotes as fair and honest.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Same-day diagnostic service, refrigerant recharge, capacitor and compressor repairs for all residential split systems.
Complete new system installs including load calculation, ductwork assessment, and thermostat integration.
Gas furnace repair, ignition assembly replacement, heat exchanger inspection, and efficiency tuning.
Variable-speed heat pump installation, mode optimization, and winter performance calibration.
Media filtration, whole-home humidifiers, air purifiers, and ventilation improvements.
Annual bi-annual tune-ups with priority scheduling, discounted repairs, and parts inventory.