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About Capps Heating & Air Conditioning Inc.
Capps Heating & Air Conditioning Inc. operates as an air conditioning contractor in Ogden, Utah, earning a 4.7-star rating across 12 customer reviews. The business serves residential and commercial clients throughout the Ogden area and surrounding communities. Several reviewers describe ongoing relationships spanning decades, indicating a track record of repeat business and customer loyalty in the local market.
Reviewers highlight specific capabilities including high-efficiency hybrid heat pump installations, smart home system integration, and both new construction and replacement projects. One reviewer notes experience with a large custom home build on Powder Mountain and a condo installation in Eden. Commercial clients mention responsive service for hospitality properties and multiple buildings. The mention of hybrid heat pump systems indicates familiarity with modern, energy-efficient equipment suitable for northern Utah climates.
Customer stories reveal varied scenarios: a same-day installation during a heat wave, post-installation follow-up visits to verify system performance, and organized worksite maintenance with cleanup. Multiple reviewers emphasize punctuality, professionalism, and courteous communication. One negative review describes a problematic installation experience with follow-up challenges, representing the sole deviation from otherwise positive feedback.
What Customers Say
7 of 8 detailed reviews award 5 stars, with particular praise for responsiveness and quality workmanship. Positive reviewers mention Matt by name and describe specific scenarios including same-day arrival, smart home compatibility, and follow-up service. The single 1-star review centers on a problematic AC installation that failed after three months, citing communication failures rather than technical work quality.
Services
AC Installation
New air conditioning system installation including high-efficiency heat pump options for residential and commercial properties.
AC Repair
Diagnostic and repair services for malfunctioning cooling systems, with responsive same-day availability.
Furnace Replacement
Furnace replacement paired with AC upgrades, including hybrid heat pump systems for enhanced efficiency.
Heating & Cooling Maintenance
Ongoing maintenance services to ensure system longevity and performance throughout the year.
Commercial HVAC
Installation and service for commercial properties including tenant finish and multi-building projects.
Smart Home Integration
Integration services ensuring new HVAC systems work with existing smart home infrastructure.