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About Dash Appliance
Dash Appliance operates as an appliance repair specialist serving Ogden, Utah, and surrounding communities. The business maintains a 4.7-star rating drawn from 565 customer reviews, indicating consistent service quality across most jobs. Located at 285 N Main St in Ogden, the company offers same-day repair appointments Monday through Friday from 9am to 5pm. A $70 trip fee applies to each service call, with that amount credited toward the final repair cost if work is completed. This pricing structure gives homeowners upfront clarity on diagnostic costs before committing to parts and labor.
What distinguishes Dash Appliance from competitors is their commitment to same-day service and the flexibility demonstrated in reviewing secondary issues. One reviewer noted a technician identified and addressed problems beyond the original service call without additional charges. The company handles common household brands including Samsung, Frigidaire, and Whirlpool, though no manufacturer certifications or dealer partnerships appear on their website. Their booking process flows through their website, with response times varying based on demand.
Customer experiences reveal named technicians making measurable differences. Dave, mentioned across multiple five-star reviews, has built a three-year relationship with at least one household, performing washer and dryer repairs at what reviewers characterized as reasonable prices. Another reviewer described a technician named John as patient and observant, addressing a Whirlpool stack set issue while noting additional home repair needs. However, two negative reviews surface concerns: one customer reported significant markup on OEM parts compared to retail pricing, while another described a scenario where the technician could not complete the repair yet payment was requested. These mixed experiences suggest value in requesting itemized quotes before approving work.
What Customers Say
Positive reviews cite same-day response, technician patience, and fair pricing on labor. Negative reviews cite markup on OEM parts and incomplete repairs where payment was still requested.
Services
Refrigerator Repair
Diagnosis and repair of cooling issues, ice makers, and refrigeration components across major brands.
Washer Repair
Belt replacement, drum repairs, and mechanical fixes for front-loading and top-loading washers.
Dryer Repair
Heating element replacement, belt service, and airflow diagnostics for electric and gas dryers.
Stack Set Repair
Combined washer-dryer unit service for compact installation configurations.
Same-Day Service
Priority appointments available for same-day diagnosis and repair when scheduling permits.
Diagnostic Services
Initial evaluation with $70 trip fee credited toward repair costs upon service completion.