Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates as aheating equipment supplier in Ogden, Utah, serving Weber County and the surrounding northern Wasatch Front communities. The business holds a 4.8-star ratingderived from 12 customer reviews, reflecting strong satisfaction among the clients they serve. Unlike retail HVAC distributors, this location operates on a contractor-only basis, meaning homeowners must work through their licensed HVAC service company to access products and parts. The store maintains standard business hours Monday through Friday from 7:30 AM to 4:30 PM, with weekend availability listed as closed.

As an authorized Lennox dealer, the store provides access to the brand's full line of residential and light commercial heating and cooling equipment. The contractor-only distribution model ensures that purchases flow through licensed professionals who handle installation, warranty registration, and ongoing maintenance. This arrangement benefits homeowners by connecting them with qualified installers who can properly size and commission equipment, rather than purchasing parts independently without professional guidance. The business also supports warranty claims processing and can direct customers to appropriate installation partners when parts require replacement.

Customer reviews consistently highlight responsive service from named team members. Mike Jacobs reported that Kasey resolved a thermostat issue by identifying a warranty-covered component and providing referrals to installation companies. Jackie and other reviewers describe the staff as friendly and knowledgeable, noting they will either provide needed products or guide customers to appropriate solutions. The team, including Casey, Aaron, and Ammon, receives particular mention for customer service quality, though one reviewer cautions that the contractor-only business model means direct retail purchases are not available.