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About One Call Heating and Air
One Call Heating and Air holds a 5-star rating across 20 verified reviews and operates as an owner-operated HVAC contractor serving northern Utah, from Salt Lake City to the Idaho border across all seven northern counties. The company provides furnace and air conditioning installation, 24/7 emergency repair, seasonal tune-ups, and maintenance plans. Jesse answers the phone at (801) 864-2045, connecting customers directly with a local technician rather than a call center. The business maintains upfront pricing with a $89 diagnostic visit fee and offers twice-yearly maintenance plans for ongoing system care.
Unlike larger regional HVAC companies that route calls through dispatch centers and send unfamiliar technicians, this contractor emphasizes direct communication and diagnostic-first service. The company carries equipment from major manufacturers including Trane, Lennox, Carrier, Mitsubishi Hyper-Heat, Bosch IDS, Goodman, and Rheem, with compatible smart thermostat options from ecobee and Nest. New system installations qualify for federal 25C tax credits where applicable, and the equipment meets SEER2 efficiency standards with 96% AFUE furnaces.
Reviewers describe specific scenarios including same-day AC diagnosis during summer heat, furnace repair on cold winter nights, and system replacements that matched family budgets without pushy upselling. One reviewer noted the technician explained what was actually broken before quoting a repair, avoiding unnecessary replacement suggestions. Another described a professional installation where the team treated the home with respect and communicated clearly throughout the process.
What Customers Say
Eight reviewers awarded 5 stars, with three specifically mentioning Jesse by name and praising his knowledge, same-day responsiveness, and no-pressure approach to recommendations. Multiple reviewers highlight honest diagnostic practices and budget-friendly solutions.
Services
Furnace Installation
New furnace install, right-sized to home, properly ducted, commissioned to spec, eligible for 25C tax credits.
AC and Heat Pump Installation
Central AC, heat pump, and mini-split installation with SEER2-compliant equipment.
24/7 Emergency Repair
Emergency furnace and AC repair, 24 hours a day, same-day response available.
Seasonal Tune-Ups
Spring AC tune-up and fall furnace check, filter changes, coil cleans, refrigerant top-offs.
Maintenance Plans
Twice-yearly maintenance plans with priority scheduling and discounted parts.
Smart Thermostat Setup
Installation of ecobee and Nest smart thermostats for energy-efficient home control.