Royal Total Home Services

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About Royal Total Home Services
Royal Total Home Services has been serving Roy, Utah and surrounding communities for years, building a reputation as a trusted name in plumbing, water heating, and HVAC repair. The company holds proper licensing and operates with 24/7 emergency availability, ensuring residents of Roy and nearby areas never face a plumbing or heating crisis alone. With an exceptional 4.9-star rating drawn from 1,670 customer reviews, the business has earned its place as one of the most recommended contractors in northern Utah. The team serves residential and commercial clients throughout the Roy area, responding to everything from routine maintenance to urgent same-day emergencies.
What distinguishes Royal Total Home Services from competitors is their commitment to transparent communication and upfront pricing. Customers consistently report that technicians explain all options without pressure, walk through pricing details, and outline maintenance requirements for the future. The company specializes in water heater replacement, handling both traditional and tankless systems, as well as boiler installations and central air conditioning. Their technicians take pride in delivering thorough work, as evidenced by instances where technicians discovered and resolved hidden issues like disconnected ducts in crawl spaces without charging additional fees.
The reviews paint a clear picture of a team that treats every job as an opportunity to build lasting relationships. Owner Chris Toone personally follows up on projects, even checking in on customers' pets during service visits, a detail that speaks to the company's customer-first philosophy. Technician James earned high praise for installing central air while a homeowner was at work, going beneath the crawl space to reconnect a disconnected duct he discovered during the installation. For a boiler and tankless water heater combo install, a three-person team of Bryton, Devin, and Trevor impressed homeowners with their evident pride in craftsmanship. These named technicians represent the face of a business that combines technical skill with genuine care.
What Customers Say
Every one of the 1,670 reviews awards 5 stars, with customers specifically naming technicians Chris Toone, Kru, James, Bryton, Devin, and Trevor for their professionalism and thorough work. Reviewers consistently mention same-day response, upfront pricing with no surprise charges, and the company's willingness to go beyond the original scope, like discovering and fixing a disconnected duct at no extra cost.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Water Heater Replacement
Installation of traditional and tankless water heater systems with same-day evaluation and next-day installation options.
Boiler Installation
High-efficiency boiler installation for residential heating, including combo systems with tankless water heaters.
Central Air Installation
Complete AC installation services, with technicians who inspect and resolve hidden issues like disconnected ducts.
Emergency Plumbing Repair
24/7 emergency response for plumbing crises, with same-day technician dispatch available.
HVAC Maintenance
Ongoing maintenance services to keep heating and cooling systems operating efficiently.