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About Air Conditioning & Heating Service, Inc.
Air Conditioning & Heating Service, Inc. operates as a dedicated HVAC contractor in Salt Lake City, Utah, earning a flawless 5.0-star rating across 76 client reviews. The company focuses on delivering heating and cooling solutions to homeowners throughout the Salt Lake City metro area, handling repairs, installations, and preventive maintenance for residential systems. Technicians employed by the company respond to service calls and work directly with homeowners to diagnose equipment issues, explain repair options, and complete requested work on both cooling and heating equipment.
The contractor distinguishes itself through diagnostic transparency and customer education practices. Reviewers consistently note that technicians took time to explain system operations, energy usage patterns, and the reasoning behind specific repair recommendations. Rather than pushing toward larger or more expensive equipment purchases, the team evaluated existing systems and proposed solutions that aligned with what each homeowner actually needed. This approach, combined with willingness to assess equipment issues remotely through video consultation, sets the company apart from contractors who rely on upselling.
Customer scenarios documented in reviews reveal specific service capabilities. For one homeowner with an older system, technicians James D and Mike evaluated video footage of equipment behavior and correctly identified a motherboard malfunction rather than a gas valve issue that another company had previously diagnosed, saving the homeowner hundreds of dollars in unnecessary repairs. Another reviewer described a same-day response during a system emergency caused by a power spike, with the technician arriving quickly, diagnosing a fried motherboard, and completing the repair without delay. Long-term customers report sustained system performance following annual maintenance visits.
What Customers Say
All five documented reviewers award 5 stars, with three specifically naming technicians James D or Mike. Two reviewers highlight same-day or emergency response capability, while two others emphasize honest assessments that prevented unnecessary repairs. The pattern across reviews shows consistent diagnostic accuracy and transparent communication about actual system needs.
Services
Air Conditioning Repair
Diagnosing and repairing cooling system malfunctions including capacitor, contactor, and compressor issues.
Heating System Repair
Fixing furnace ignition problems, heat exchanger issues, and heating element failures.
New System Installation
Installing complete HVAC systems for homes requiring first-time setup or equipment replacement.
Annual Maintenance Service
Scheduled tune-ups for both air conditioners and furnaces to maintain performance and extend equipment life.
System Diagnostics
Identifying root causes of HVAC problems through in-person inspection or remote video assessment.
Emergency Repair Response
Same-day service calls for system failures requiring immediate attention to restore heating or cooling.