Comfort Systems USA Inc

HVAC contractor
3.8(41 reviews)
2035 Milestone Dr, Salt Lake City, UT 84104
Comfort Systems USA Inc

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About Comfort Systems USA Inc

Comfort Systems USA Inc operates as a licensed HVAC contractor serving Salt Lake City and surrounding communities including Murray, West Valley City, and Sandy. With 41 verified customer reviews yielding a 3.8-star average rating, the company has built a local reputation over multiple years of operation in the northern Utah market. The business maintains standard weekday hours from 7:30 AM to 5:00 PM, providing residential and light commercial heating, cooling, and plumbing services to homeowners and property managers across the Wasatch Front.

What distinguishes Comfort Systems USA from neighboring contractors is their full-service department structure. Reviewers explicitly note interactions with both HVAC and Plumbing divisions, suggesting in-house capability that many smaller operatorsoutsource. Customer feedback references Lennox products and new equipment purchases with warranty coverage, indicating dealer-level supplier relationships. The company appears to prioritize transparent diagnostics, with one longtime customer noting they resolve problems without recommending unnecessary major repairs, a contrast to competitors whoquote significantly higher costs for identical work.

Recent reviewer experiences name specific technicians who handled urgent situations. When Pat Giles needed rapid assistance due to smoke issues, Tika coordinated same-day service with effective communication throughout the process. Another reviewer recounting years of service calls notes the team consistently prices fairly, with fixes often costing afraction of competing estimates, one job quoted at $2600 was resolved for under $270. The pattern suggests a relationship-focused model where repeat customers receivepriority dispatch and straightforward assessments.

What Customers Say

Three of five detailed reviews specifically praise pricing fairness, with one customer comparing a $2600 competitor quote to their sub-$270 final bill. Two positive reviews mention individual technicians by name (Tika, Layne, Ryan), while the lone negative review centers entirely on unexpected fee structures rather than repair quality.

Working Hours

SundayTodayClosed
Monday7:30 AM–5 PM
Tuesday7:30 AM–5 PM
Wednesday7:30 AM–5 PM
Thursday7:30 AM–5 PM
Friday7:30 AM–5 PM
SaturdayClosed

Services

AC Repair & Maintenance

Seasonal tune-ups, diagnostics, and repair services for residential and light commercial cooling systems. One reviewer noted successful same-day response.

Furnace & Heating System Service

Winter heating system repair, replacement installation, and maintenance. Warranty coverage available on new equipment purchases.

New HVAC Equipment Sales

Sales and installation of new air conditioning and heating systems with documented best-price and best-warranty claims from buyers.

Plumbing Repair & Maintenance

In-house plumbing services covering drain cleaning, fixture repair, and pipe workhandled by named specialists Layne and Ryan.

System Diagnostics & Estimates

Professional assessment of system condition with upfront pricing. Reviewers note fair quotes without pressure for unnecessary replacements.

Frequently Asked Questions