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About Complete Heating & Air Conditioning
Complete Heating & Air Conditioning operates as a family-owned HVAC contractor serving Salt Lake City and surrounding Wasatch Front communities including West Jordan. The company maintains a 4.6-star rating across 9 customer reviews, offering furnace and air conditioning repair, replacement, and installation services. Their technicians hold specific credentials and have built a local reputation through responsive service for both residential and commercial properties. Operating hours run Monday through Saturday from 8:00am to 8:00pm, with 24/7 emergency availability for urgent heating and cooling failures.
This contractor distinguishes itself through a 90-day parts and labor warranty that exceeds typical industry coverage, backed by what the company describes as honest, hard-working service. Unlike larger corporate HVAC operations, Complete Heating & Air Conditioning emphasizes family-owned transparency where the owner directly handles service calls. Their premium service tier includes emergency repairs, routine inspection and maintenance, and air duct cleaning, a comprehensive approach addressing whole-home indoor air quality beyond basic heating and cooling equipment.
Customer reviews reveal specific instances of the company's commitment to urgency and problem-solving skill. Mike responded to a Saturday night AC failure at 9pm after regular business hours, arriving before the following day when the homeowner's guests were expected during a triple-digit heat wave. Will Jordan completed a full AC and furnace installation in an older home within two days, taking time to answer all questions professionally. Another reviewer noted that when their AC unit failed completely, Will arrived the same day to diagnose the issue and recommend appropriate solutions.
What Customers Say
Eight of nine reviewers award 5 stars, with multiple customers specifically praising same-day or after-hours emergency response. The lone 1-star review centers on pricing transparency and billing disputes rather than technical competency or service quality. Positive reviews frequently name technicians Will and Mike, with recurring themes of fair pricing, professional conduct, and reliable equipment performance after service.
Services
Furnace Repair
Diagnosis and repair of furnace blower motors, belts, and heating components to restore warmth and efficiency.
Furnace Replacement
Full furnace replacement with professional assessment to determine when repair is insufficient versus full replacement needed.
Heating System Maintenance
Regular maintenance service aimed at extending heater lifespan beyond 15 years through professional tuning.
Air Conditioning Repair
AC tune-ups and diagnostics to restore cooling performance and maintain energy efficiency through coil, filter, and fins service.
Air Conditioning Replacement & Installation
Complete AC replacement and new installation including ductwork assessment and property-specific sizing and design.
AC Maintenance
Routine maintenance covering coils, filters, and fins to ensure efficient operation and extend the air conditioner's functional lifespan.
Emergency HVAC Service
24/7 emergency repairs available for both heating and cooling failures outside standard business hours.