De Best Heating & Air

De Best Heating & Air has served the Salt Lake City metro since its founding, providing heating and cooling solutions to homeowners across the valley. With a 4.7-star average across 14 customer reviews, the family-owned contractor operates under Gary's leadership, supported by his son Gary Jr and team members like Jake. The company handles equipment ranging from aging high-efficiency furnaces over two decades old to new system installations, earning a loyal client base who appreciate transparent pricing and straightforward advice.

What distinguishes De Best Heating & Air is the personal approach to service. Technicians take time to explain problems in plain language, sometimes coaching customers through simple checks over the phone. The team arrives promptly, including after-hours emergency calls, and focuses on practical repairs rather than upselling unnecessary parts. Several reviewers specifically mentioned fair rates that beat competitor quotes by significant margins.

Customer experiences reveal specific scenarios the team tackles effectively. When Brent's 21-year-old furnaceneeded an igniter replacement, Jake arrived the same day and completed the repair at substantially lower cost than a previous service by another company. Creed's situation was more complex: two prior companies failed to diagnose his furnace issue, burning $700 before Gary correctly identified the problem and fixed it after 10 PM on a weekday night. Not every experience was perfect, as one reviewer noted delays in follow-up visits.