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Claim This BusinessEpic Heating and Air LLC has operated in Salt Lake City for more than three decades, accumulating 144 client reviews that yield a 3.8-star average rating. The contractor maintains a full suite of residential heating and cooling services, including air conditioning installation and repair, furnace work, heat pump systems, and ductless mini-split setups. Service extends throughout Salt Lake City proper and into surrounding communities within the greater Utah basin.
This contractor sets itself apart through a $600-off Goodman full system installation promotion, making new equipment more accessible for budget-conscious homeowners. The team markets itself as customer-focused, emphasizing competitive pricing, on-time arrivals, and a refusal to cut corners on any job. All installations use industry-proven name-brand equipment selected to match each household's specific needs and budget constraints.
Client testimonials highlight specific technicians by name. Kasey earned recognition for diagnosing a furnace issue, returning days later with the correct part to complete a 45-minute repair. Casey responded on a Sunday to a no-heat emergency, arriving the following morning when the homeowner described the situation as a frozen house. These named accounts from verified reviews demonstrate the kind of personalized responsiveness that draws repeat business.
Positive reviews consistently mention specific technicians, Kasey, Dennis, Casey, by name, with clients praising diagnostic skill, same-day dispatch during summer heat waves, and fair pricing. Two negative reviews cite scheduling inflexibility during service window requirements, while another questions a driver's roadside behavior. Overall, 4 of 9 displayed reviews award 5 stars citing professionalism and honest recommendations.
New AC unit installation, replacement, and repair services for all standard residential systems. Includes free estimates.
Furnace installation, repair, maintenance, replacement, and tune-ups. Covers gas and electric units.
Heat pump replacement and new installation services performed by licensed, certified technicians.
Ductless solutions for single-room additions, renovations, or new construction requiring targeted heating and cooling.
Regular inspection and maintenance services to extend equipment lifespan and prevent extreme weather failures.
Filtration systems, air purifiers, ventil8ation, and humidification options to improve home air quality.