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Claim This BusinessFirst Choice Heating & Air has served Salt Lake and Utah Counties since 2012 as a locally owned and operated HVAC contractor. With a near-perfect 4.9-star rating drawn from 179 customer reviews, the company employs licensed and insured technicians who handle everything from routine seasonal maintenance to full system replacements. Their homepage lists services spanning air conditioning, heating, heat pumps, ductless systems, indoor air quality, zoning, and new residential construction, making them a practical choice for homeowners in Salt Lake City, Bluffdale, and the surrounding Utah County communities.
What separates First Choice Heating & Air from many competitors is their embrace of ductless mini-split systems and zoning solutions, two specialties that require precise installation and calibration rather than traditional duct-based work. The company prominently features a seasonal maintenance plan designed to protect equipment year-round, and they advertise financing to help homeowners manage larger replacement costs without delaying critical comfort upgrades.
Customers consistently single out technician Jamie Birch for exceptional problem-solving and trustworthiness, noting his ability to arrive the same day and diagnose issues other contractors misidentified. One reviewer recounted a scenario where a competing company falsely claimed a heat exchanger was cracked and proposed $9,000 in replacement work; Jamie corrected the problem for under $200 and reconnect systems that had been improperly shut down. Another reviewer praised the team for going beyond expectations on a custom home build, describing the technicians as competent, timely, and professional throughout the project.
Every reviewer across the dataset awarded 5 stars, and technicians Jamie Birch and Jaime were each mentioned by name in multiple reviews for diagnostic skill and same-day availability. One reviewer explicitly contrasted First Choice's honest assessment with a competitor who proposed unnecessary and costly repairs, while another praised their work on a custom residential build as exceeding expectations.
Full air conditioning services including new installs, component repairs, and seasonal tune-ups to maintain cooling efficiency through Utah summers.
Furnace and boiler services covering new equipment installs, repairs, and full replacements to ensure reliable winter heating.
Sales and service of heat pump systems for homeowners seeking an efficient combined heating and cooling solution.
Specialized ductless AC and heat pump systems for homes without existing ductwork, including zoning-capable configurations.
Equipment and configurations designed to improve air filtration and allow independent temperature control across different zones of a home.
HVAC system design and installation for newly built residential properties, with coordination during the construction phase.
Annual maintenance agreements to protect equipment longevity and financing options to spread the cost of larger replacement projects.