Friendly Plumber, Heating & Air

Friendly Plumber, Heating & Air has served Salt Lake City area homeowners since 2008, building a reputation across 1,892 verified reviews that consistently award the business a 4.7-star rating. The company maintains round-the-clock availability, meaning a live voice answers any time a pipe bursts on a holiday or an AC unit fails during a summer heat wave. Technicians service residences throughout the greater Salt Lake metro including Murray, West Valley, and Sandy, handling everything from emergency leak repairs to planned water heater replacements.

What distinguishes this contractor from competitors is their comprehensive in-home expertise. Reviews frequently describe teams arriving with fully-stocked vehicles, able to diagnose and repair multiple systems during a single visit. The business has cultivated strong relationships with major water heater manufacturers, allowing them to source and install replacement units within hours rather than days. Their 2020 transition to focus exclusively on residential service means every technician specializes precisely in home infrastructure rather than dividing attention between commercial and household calls.

Customer stories from verified reviews illustrate the hands-on approach. Mark Greer described a three-technician team that installed a new water heater in 90 minutes, handling his old 13-year-old unit despite it still functioning. Leslie Renna highlighted Jordan and John arriving on schedule to install a toilet while patiently answering every question, noting the same team had previously sent Jeremy for preventive maintenance. Joseph Smith specifically praised Danielle for arriving quickly to repair a basement water leak, calling the repair work "highest ratings."