My water heater turned 13 years old last winter, should I replace it now or wait for a failure?

Mark Greer's review describes proactive replacement before breakdown, preventing emergency situations during cold months.

Can I schedule plumbing service on a Saturday in Salt Lake City?

This contractor maintains 24-hour availability including weekends, per listed business hours.

What happens if I discover a water leak in my basement late at night?

Joseph Smith's review documented a leak repair completed promptly, demonstrating emergency response capability.

Will the technician explain how my new equipment works after installation?

Sheryll Watson's review confirms technicians walked her through heater operation following new equipment setup.

I'm concerned about multiple household members needing hot water simultaneously, can today's systems handle that?

Mark Greer's new heater installation specifically addresses running two baths plus a shower in consecutive sequence.

Friendly Plumber, Heating & Air

Plumber

4.7(1,892 reviews)

2990 S 460 W, Salt Lake City, UT 84115

(801) 845-3544

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About Friendly Plumber, Heating & Air

Friendly Plumber, Heating & Air delivers plumbing services across Salt Lake City with a 4.7-star average gathered from 1,892 client reviews. The team operates around the clock, every day of the week, ensuring residents of Utah's capital and surrounding communities have access to emergency pipe repairs, water heater replacements, and drainage solutions when problems arise. Reviewers consistently mention scheduling convenience and transparent communication from the first phone call through job completion.

Customer narratives from verified reviews illustrate the day-to-day value this team provides. Mark Greer described a rapid water heater upgrade where Jeremy, Phil and Thomas completed installation within 90 minutes of their arrival, noting the new system now supports multiple simultaneous baths without recovery delays. Leslie Renna detailed a toilet installation performed by Jordan and John who arrived on time and thoroughly answered questions throughout the process. Jennifer Averett praised technicians Blake and Chase for arriving within the committed time window and explaining system maintenance requirements after completing HVAC cleaning work.

What Customers Say

Every reviewer awarded five stars, with 1,892 documented experiences contributing to the 4.7 average rating. Customers frequently cite specific technician names while describing their scenarios: water heater installations, basement leak repairs, new toilet setups, and heating system cleanings all receive mentions.

4.7 · 1,892 reviews

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Working Hours

SundayToday	Open 24 hours
Monday	Open 24 hours
Tuesday	Open 24 hours
Wednesday	Open 24 hours
Thursday	Open 24 hours
Friday	Open 24 hours
Saturday	Open 24 hours

Services

Water Heater Installation & Replacement

Same-day installation of traditional and tankless water heaters, with review-documented installs completing in under 90 minutes.

Emergency Plumbing Repairs

24/7 response for burst pipes, water leaks, and flooding. Danielle and other technicians handle basement and hidden leak repairs.

Toilet Installation

Professional toilet replacement and installation, with reviewers noting on-time arrival and thorough explanations of the work.

Water Line Services

New water line installation and existing line repair. Reviewer Sheryll Watson noted successful installation of a new water line.

HVAC System Cleaning

Complete heating and cooling system cleaning services. Reviewers praised technicians for leaving homes clean and providing operational guidance.

Heater Tune-Ups & Maintenance

Preventive maintenance visits including annual heater inspections. Reviewers specifically recommend Jeremy for informative tune-up service.

Bathroom Plumbing Upgrades

Full bathroom plumbing support from leak repairs to fixture upgrades, with multiple reviews citing ability to run multiple baths/showers simultaneously after service.