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Claim This BusinessAbout Henrie's Heating and air
Henrie's Heating and Air has earned a perfect 5.0-star rating across 191 verified customer reviews, establishing itself as one of Salt Lake City's most trusted HVAC service providers. The company operates under Utah contractor licensing and serves residential clients throughout the greater Salt Lake metropolitan area, including Sandy, Murray, and West Valley City neighborhoods. Founded with a commitment to transparent pricing and technically precise workmanship, the team specializes in both heating system repair and cooling solutions tailored to Utah's extreme seasonal temperature swings.
What distinguishes this contractor from the broader field is their approach to customer communication and diagnostic transparency. Multiple reviewers specifically mention receiving detailed breakdown invoices with multiple repair options, allowing homeowners to make informed decisions without pressure tactics. The team demonstrates particular skill with challenging installations, including complex hood vent ducting projects that other contractors declined. Technicians consistently take the time to explain system issues in accessible terms and share preventative maintenance guidance.
Customer stories reveal the human side of this service operation. Canyon responded on a Friday evening when one family's heat failed during a winter night, explaining the diagnosis clearly and restoring warmth before midnight. Another reviewer described how Canyon confirmed no children were sleeping upstairs before activating shop equipment during a furnace tune-up, noting such attentiveness to householddetails matters. Carter provided rapid turnaround assistance when a community management team faced AC issues other contractors had failed to resolve, earning specific praise for availability and follow-through.
What Customers Say
All 191 reviews carry a 5-star rating, a pattern reflecting exceptional consistency in service delivery. Three technicians are repeatedly named across feedback: Canyon, Carter, and Marcial. Multiple reviewers specifically credit the detailed invoice breakdowns and option transparency as distinguishing this team from less communicative competitors.
Services
Furnace Repair & Heating System Repair
Diagnoses and restores heating systems including emergency weekend calls, as documented by Canyon responding on a Friday evening.
Air Conditioning Repair & Cooling Services
AC diagnostics and repair addressing issues other contractors could not resolve, including community-wide system failures.
HVAC Installation & New System Setup
Complete installation services including challenging projects like commercial hood vent ducting and complex venting configurations.
Furnace Tune-Up & Preventive Maintenance
Seasonal furnace maintenance including equipment checks, household safety confirmations, and long-term care guidance.
Hood Vent Ducting & Installation
Specialized vent ducting installations for kitchen or commercial hood systems requiring custom fabrication, as completed for Mercer.
HVAC System Inspections & Diagnostic Assessments
Detailed system evaluations featuring multiple invoice options and transparent breakdown explanations for homeowner review.
Same-Day Service Calls & Emergency Response
Priority response capabilities including same-day calls during tight schedules and rapid turnaround for time-sensitive situations.