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Claim This BusinessHill Heating & Air has operated as a family-owned HVAC contractor in Salt Lake City since its founding, delivering heating and cooling services to residents across the Wasatch Front. With a near-perfect 4.9-star rating from 73 client reviews, the company has built a reputation for transparent pricing and reliable service. The business primarily serves the Salt Lake City metro area, including surrounding neighborhoods and suburbs where climate control is essential for handling both freezing winters and scorching summer heat.
What distinguishes Hill Heating & Air from larger corporate HVAC companies is their straightforward approach to service. Multiple reviewers specifically praise the team for not attempting to upsell unnecessary services or push maintenance programs that customers do not request. Steve, the lead technician, handles installations, repairs, and system diagnostics while maintaining direct communication with homeowners throughout the process. The company focuses on getting systems operational efficiently rather than adding unnecessary components or services to invoices.
Customers cite specific scenarios where Steve delivered exceptional service, including same-day arrivals for urgent AC repairs during heat waves and patient explanations of complex furnace issues. Corinne Wigness notes that Steve and his son arrived when scheduled and provided honest upfront pricing without attempting to sell unneeded services. Ian Fife has retained Steve as his go-to contractor for multiple repairs, citing trust in both the diagnostic accuracy and fair pricing. One reviewer did experience a situation where follow-up service was delayed over a weekend, which provides transparency for prospective clients researching the company's responsiveness.
Six reviews average 4.9 stars, with five giving full 5-star ratings and one 2-star review citing delayed weekend follow-up. Four of five positive reviewers specifically mention Steve by name and praise honest pricing without upselling. Positive reviews emphasize reasonable costs and reliability, while the single negative feedback addresses scheduling limitations during out-of-town periods.
Diagnostic services and repairs for air conditioning systems, including same-day arrival for urgent issues.
Heating system repairs and troubleshooting for furnaces that stop working or operate inefficiently.
Complete installation of new furnace and AC systems, including equipment selection guidance.
New air conditioning unit installation with professional setup and patient customer education.
Furnace installation services with transparent pricing and scheduled arrival times.
System assessment to accurately identify problems before recommending specific repairs.