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Claim This BusinessAbout Honest Heating & Cooling LLC
Honest Heating & Cooling LLC operates from Riverton, Utah, delivering residential and commercial HVAC solutions across the Wasatch Front. This family-owned contractor holds a Utah HVAC license and maintains a perfect 5-star rating drawn from 22 client reviews, establishing strong credibility within Salt Lake and Utah counties. The company serves communities spanning from Herriman, South Jordan, and Draper in the South Valley district north through Salt Lake City, Sandy, and West Jordan, extending eastward into Utah County cities such as Lehi and Pleasant Grove.
What distinguishes this contractor is their explicit commitment to refusing upsells, a positioning rare in the industry. They handle both new construction and tenant improvement projects with in-house sheet metal fabrication capabilities for custom commercial duct runs, eliminating dependency on third-party subcontractors. For residential clients, the company offers heat pump installations that qualify for federal tax credits up to $2,000, pairing equipment advice with financing options approved within minutes for qualifying systems. Their commercial division specializes in rooftop unit installation including crane coordination, serving general contractors managing retail buildouts along the Wasatch Front.
Customer reviews consistently mention technician Casey by name for handling urgent situations with transparent communication. One reviewer describes how Casey arrived within a couple of hours despite being fully booked, quickly diagnosed a thermostat failure that other contractors had misidentified, and completed repairs at fair pricing without recommending unnecessary replacements. Another client recounts how Casey installed two mini-splits and a gas heater in a renovated shop, finishing the work quickly while keeping pricing reasonable. The recurring theme across feedback centers on accurate diagnoses preventing costly system replacements and honest assessments describing repair versus replacement options openly.
What Customers Say
Twenty-two reviewers award perfect 5-star ratings, with six specifically naming technician Casey for his responsiveness during emergencies and honest diagnostic approach. Multiple customers note the contractor refused to recommend full system replacements when simpler repairs sufficed, distinguishing their service from larger companies pursuing upsell opportunities.