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About Honest Home Services
Honest Home Services is a licensed plumbing contractor serving residents throughout Salt Lake City and the surrounding valley neighborhoods. With a near-perfect 4.9-star rating aggregated from 351 customer reviews, the company has built a reputation for resolving tough plumbing failures that leave homeowners without hot water or functional systems. Abby Adams described aSame-day boiler pipe repair in her hallway, while Matthew Peters noted Brent arrived quickly despite being nearby on another job, keeping tenants informed throughout the process.
The company handles both urgent repairs and planned upgrades, approaching each call with a diagnostic mindset rather than simply addressing surface symptoms. ali overton credited Brent with managing a weekend sewer backup that required calling the city to resolve a municipal issue, then proceeding with a tanklesswater heater installation and watersoftener setup before the main line rebuild. This willingness to coordinate beyond standard plumbing scope distinguishes their service from straightforward repair calls.
Customers name Brent and Jimmy as technicians who arrive prepared and communicate clearly about parts, timelines, and options. Kortni Fernstrom described Brent diagnosing a garbage disposal issue same-day with fair pricing and practical maintenance tips, though she noted frustration with missed follow-up appointments that affected her overall experience. Dixie Spagnoletti has relied on the company for multiple years, recently recommending them to friends for a new kitchen faucet installation.
What Customers Say
Four of seven reviewers praise emergency response and Same-day availability, with three specifically commending Brent by name for clear communication and problem-solving. Negative feedback centers entirely on a no-show pattern for scheduled follow-up appointments rather than quality of initial service or pricing.
Services
Emergency Plumbing Repair
Same-day response for burst pipes, leaks, water heater failures, and sewer backups requiring immediate attention.
Water Heater Installation
Traditional and tankless water heater installation, including upgrades from conventional to tankless systems.
Water Softener Systems
Whole-home water softener installation to address hard water issues throughout plumbing infrastructure.
Drain and Sewer Service
Sewer backup clearing, drain cleaning, and coordination with municipal utilities for main line issues.
Fixture Installation
Installation of kitchen faucets, garbage disposals, and other household plumbing fixtures.
Leak Detection and Repair
Diagnostic services to locate hidden leaks, followed by targeted repair of pipe failures.