Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates as a heating equipment supplier in Salt Lake City, Utah, holding a 3.8-star rating from 44 customer reviews. The location functions as a LennoxPROS retail outlet, serving licensed HVAC contractors rather than residential homeowners seeking direct purchases. Business hours run Monday through Friday from 7:30 AM to 4:30 PM, with Saturday and Sunday closed. The shop has generated mixed feedback, with reviews praising staff helpfulness while others express frustration regarding the contractor-only sales policy.

This location distinguishes itself as an authorized Lennox dealer offering comprehensive dealer tools through the LennoxPROS platform. Website resources include an AHRI Matchup system for equipment verification, a Cross Reference database for parts identification, and a Repair Part Finder for locating specific components. The store maintains a Clearance Center with current promotions and provides both US and Canadian consumer financing options. Commercial leasing services are also available for business clients.

Multiple reviewers mention specific staff interactions. Mark Monaco awarded five stars noting excellent customer service from manager Justin, while another five-star reviewer described the staff as hardworking individuals doing their job correctly. Negative reviews cite the contractor-only policy, with Mike Fuchs mentioning a $150 flame sensor replacement quote and David Keddington criticizing upselling practices. The store's trade-only model means DIY homeowners should expect to work through licensed contractors for purchases.