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Claim This BusinessLUCAS Heating and Air has built a strong reputation across Salt Lake City, earning a 4.7-star rating from 213 customer reviews. The business operates as a full-service heating and cooling contractor, with a track record of handling everything from emergency heating repairs to complete system installations. Multiple reviewers specifically mention working with Lucas directly, describing him as the owner and lead technician who takes a hands-on approach to every job. The company maintains standard weekday hours from 8 AM to 8 PM, making same-day service calls possible for residents dealing with heating failures orAC compressor issues in Salt Lake's extreme seasonal temperatures.
What distinguishes LUCAS Heating and Air from other contractors in the area is their willingness to tackle unconventional installation challenges. Reviewers describe the team as creative problem-solvers who found solutions when competitors simply said no. The business offers competitive pricing with financing options, which proved critical for homeowners facing unexpected compressor failures. One reviewer highlighted the best price compared to three competing bids, along with flexible payment plans. Their installation work includes heat pump systems, furnaces, and duct cleaning services, with Lucas personally involved in working through unexpected problems that arise during complex installs.
Customer stories from recent reviews paint a picture of a responsive, owner-operated business. When one reviewer urgently needed a compressor replacement for a newborn baby, Lucas communicated options late into the evening and delivered the most affordable quote among three bids. Another customer described how Lucas took time to design a custom HVAC system for an unusual layout, successfully installing a heat pump that heats their home evenly. While one reviewer noted delayed communication after committing to a job and equipment model confusion, those same reviews credit the team with fair pricing, on-time arrival for most calls, and a professional demeanor throughout the service process.
Nearly all reviewers praise competitive pricing and financing options, with three specifically mentioning LUCAS offered the best bid compared to competitors. The single 4-star review involved post-deposit communication delays, while 5-star reviews consistently highlight Lucas himself as personally involved and accessible. Positive sentiment centers on diagnostic skill and creative problem-solving, while the only criticism targets administrative follow-through rather than technical work quality.
| Sunday | Closed |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| ThursdayToday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | Closed |
Diagnoses and repairs heating systems including furnaces and heat pumps, with same-day service available.
Compressor replacement, AC repairs, and cooling system maintenance for all residential systems.
Full heat pump system design and installation, with reviewer-approved even heating performance.
New furnace installation with competitive pricing and professional setup, including unexpected problem resolution.
Professional duct cleaning services mentioned by a reviewer who had the system thoroughly serviced.
Same-day arrival for urgent heating and cooling issues, with availability during regular business hours.
Free assessments comparing bids and explaining options, with pricing transparency across multiple quotes.