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Claim This BusinessLuxor Heating and Air is a family-owned HVAC contractor serving Salt Lake City and surrounding Utah communities. With 195 five-star reviews and a near-perfect 4.9 rating, the company has built a reputation for honest, reliable service in a region where temperature extremes demand dependable heating and cooling systems. Owner Richard and his team prioritize fixing problems correctly the first time rather than pushing unnecessary equipment upgrades, a customer-first approach that reviewers repeatedly praise as increasingly rare in the industry.
What distinguishes Luxor Heating and Air is their commitment to transparent, fair pricing without the upselling tactics that frustrate many homeowners. Multiple reviewers contrast their experience with national chains that recommended expensive custom replacements while failing to solve underlying problems. The Luxor team guarantees their work and provides exceptional value, with one reviewer noting a furnace and AC replacement completed in under two hours at fair cost. Their diagnostic skill catches issues other technicians miss, including tiny refrigerant leaks that could have been misdiagnosed as unit failure.
Customer stories from the reviews illustrate this precision and reliability. For Chad, Richard diagnosed a small AC leak that another contractor might have used as justification for a full system replacement, quickly repairing it instead. When Balam needed urgent furnace and AC replacement, Diego and Juan arrived five minutes early and completed the installation in under two hours, delivering professional service without disruption. DannyArdito received a same-day furnace replacement through a home warranty assignment, praising both technician skill and owner accessibility. These scenarios exemplify what Ivan Regalado called the most honest and reliable HVAC service he has found in Utah.
All five-star reviewers cite fair pricing and rejection of unnecessary upselling. Four reviewers specifically mention same-day or prompt scheduling with arrivals ahead of appointment times. Three reviews contrast Luxor diagnostics with national competitors who failed to permanently resolve heating system issues.
Diagnostic services, refrigerant leak detection, and tune-ups to restore cooling performance.
Troubleshooting and repair of furnaces and heating systems that other contractors could not fix.
Complete furnace replacement, with one reviewer noting sub-two-hour installation by experienced technicians.
New air conditioning system installation, professionally completed with minimal disruption.
Combined furnace and AC replacement services, efficiently handled in single appointments.
Regular tune-up services for furnaces and AC units to extend system lifespan.