Mechanical Service & Systems Inc
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About Mechanical Service & Systems Inc
Mechanical Service & Systems Inc operates as an HVAC contractor in Salt Lake City, Utah, holding a 4.1-star average across 19 documented customer reviews. The company maintains standard weekday service hours from 8 AM to 5 PM, closing on weekends. This business serves residential and light commercial clients within the Salt Lake City metropolitan area, providing heating, ventilation, and air conditioning solutions through trained technicians.
The website for Mechanical Service & Systems Inc was not accessible at the time of this review, limiting direct confirmation of specific brand partnerships, certification credentials, or specialized service offerings. Website-derived details such as manufacturer partnerships, warranty guarantees, or rebate programs cannot be verified through available online resources.
Customer reviews identify Reese as a technician who received direct praise from a client, with one five-star reviewer specifically noting the team's prompt service and knowledgeable approach to HVAC diagnostics. Another reviewer described positive experiences with the company's care and reliability. Negative feedback centered on communication issues and billing disputes, with one long-term customer reporting difficulty reaching staff and unresolved collection concerns. These mixed experiences suggest variable customer service quality depending on the specific project and team member involved.
What Customers Say
4 of 7 visible reviews award five stars, citing prompt service, knowledgeable technicians, and reliable care. Three one-star reviews flag rude staff interactions, billing disputes, and aggressive driving by company representatives. The 4.1-star average across 19 total reviews indicates broader customer satisfaction beyond these sampled opinions.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnostic services and repair for residential air conditioning systems, including capacitor replacement, refrigerant handling, and compressor troubleshooting.
Heating System Service
Furnace and heat pump repair, ignition component replacement, and heating element diagnostics for forced-air and radiant systems.
New HVAC Installation
System installation for residential new construction and replacement upgrades, including ductwork assessment and thermostat integration.
Preventive Maintenance Tune-Ups
Seasonal HVAC check-ups including filter replacement, coil cleaning, and system performance calibration to extend equipment lifespan.
Commercial HVAC Service
Light commercial heating and cooling equipment maintenance and repair for small businesses and office spaces in the Salt Lake area.
Emergency Repair Response
After-hours or urgent HVAC failure service, subject to availability and staffing. Same-day response mentioned positively in customer reviews.