Mountainland Heating & Cooling Supply in Salt Lake City UT
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About Mountainland Heating & Cooling Supply in Salt Lake City UT
Mountainland Heating & Cooling Supply operates as a commercial and residential HVAC equipment distributor serving contractors and property managers across Utah, Idaho, Colorado, Arizona, Kansas, and Missouri from their Salt Lake City headquarters. With a 4.4-star rating drawn from 129 customer reviews, the company has built a reputation over multiple decades as a one-stop parts and equipment source for HVAC professionals. The location at their Utah headquarters maintains standard commercial hours Monday through Friday from 7 AM to 5 PM, with will-call pickup available for contractors needing same-day parts for urgent service calls.
What distinguishes Mountainland from generic supply houses is their commitment to contractor relationships through programs like Peak Rewards, which offers incentives for recurring business, and their credit application process that streamlines ordering for established accounts. The website indicates they stock equipment and parts across multiple regional locations, suggesting inventory depth that smaller suppliers cannot match. Their status as a full-line distributor means they carry diverse equipment categories rather than specializing in a single brand, giving contractors flexibility when specifying systems for commercial retrofits or residential replacements.
Several reviewers specifically name technicians and salespeople who delivered exceptional service. Cody, identified as a Mountainland salesman, receives multiple shoutouts for going above and beyond on orders and problem-solving. Zach B earns praise from property managers for being straightforward about pricing and availability. The counter staff, particularly Fernando and Bryan at the front desk, are described as knowledgeable and efficient, with one reviewer noting they "never have to wait very long" even during busy periods. A single 1-star review cites a poor phone experience, but the overwhelming majority of feedback highlights counter staff willingness to help and the company's quick turnaround on hard-to-find parts.
What Customers Say
Among 8 recent reviews, 6 are 5-star ratings mentioning specific staff by name. Positive themes include quick counter service (mentioned by 3 reviewers), parts availability or fast special ordering (2 reviewers), and above-and-beyond service from salespeople Cody and Zach B. The lone negative review focuses on a phone customer service interaction rather than product quality or pricing.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| Thursday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |
Services
HVAC Equipment Distribution
Full-line commercial and residential HVAC equipment and systems for contractors and property managers.
Parts Supply & Will-Call
In-stock parts availability with will-call pickup for same-day contractor service needs.
Special Order Parts
Access to specialty and hard-to-find HVAC components through distributor network sourcing.
Commercial Account Management
Dedicated sales representatives like Cody and Zach B for ongoing contractor accounts.
Credit Program for Contractors
Business credit application process for established contractors with Net-30 terms.
Peak Rewards Loyalty Program
Incentive program offering specials and rewards for recurring contractor accounts.