Salt Lake Marriott Downtown at City Creek
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Salt Lake Marriott Downtown at City Creek
Salt Lake Marriott Downtown at City Creek sits in the heart of Salt Lake City, Utah, welcoming guests just steps from City Creek Center shopping and the Utah State Capitol. This Marriott property holds a 4.2-star rating drawn from 2,579 reviews, positioning it among the city's most-reviewed hotels. The property serves travelers visiting downtown Salt Lake City for business conventions, ski trips to nearby resorts, and attendees of events at Vivint Arena and the Salt Palace Convention Center.
Guests consistently praise the hotel's central location and the attentiveness of staff members who handle early-morning housekeeping requests and coordinate valet service. The property has undertaken renovations affecting common areas including the lobby, with ongoing updates to elevator systems. Reviewers note that room safes retain older hardware from the 1990s despite recent room renovations, and some guests experienced safe malfunctions during extended stays.
One reviewer staying five nights encountered non-functional safes in two separate rooms, receiving offers for front-desk storage but finding the arrangement inconvenient for their work schedule. Another guest described difficulties with a patio door that required significant effort to open and reported electrical issues with reading lights and wall sconces, which they resolved personally. The valet team receives repeated commendations for promptness and courteous service.
What Customers Say
2,579 reviews yield a 4.2-star average, with location and staff attentiveness cited as strengths. Multiple guests note in-room safes and electrical fixtures as recurring maintenance issues across stays.
Services
Guest Room Accommodations
Standard and upgraded rooms with modern furnishings, work desks, and flat-screen televisions.
Valet Parking
Prompt valet service with courteous staff available for guest arrivals and departures.
Event & Meeting Spaces
Conference rooms and event facilities for business functions and social gatherings.
Dining Options
On-site restaurant and lounge serving breakfast, lunch, and dinner.
Fitness Center
Exercise facility with cardio equipment and weights for registered guests.
Business Center
Computers and printing services for guest use in the hotel lobby area.
Concierge Services
Staff assistance with restaurant reservations, activity bookings, and local recommendations.