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Claim This BusinessAbout The Other Buddy Boilers & Radiant Heating
The Other Buddy Boilers & Radiant Heating operates from Salt Lake City as a licensed, bonded, and insured contractor specializing exclusively in hydronic heating systems. With a perfect 5.0-star rating across 104 customer reviews, this locally owned business distinguishes itself by focusing on boilers, radiant floor heat, and snow-melt systems rather than treating these as afterthoughts to general plumbing work. The team serves residential clients throughout the Salt Lake Valley area, handling everything from furnace replacements to leak detection emergencies.
What separates this contractor from standard plumbers lies in their dedicated specialization: boilers represent roughly 90 percent of their daily workload, giving them diagnostic and repair depth that generalists cannot match. The company prioritizes transparent up-front pricing, ensuring homeowners approve quotes before any wrench turns. Their service guarantee covers both workmanship and parts, and technicians maintain clean job sites using drop cloths and shoe covers. They handle cast-iron, condensing, combi, atmospheric-vent, and high-efficiency wall-hung boilers from manufacturers including Weil-McLain, Burnham, Lochinvar, Navien, and Triangle Tube.
Recent reviews highlight specific technicians who earned customer loyalty. Derek arrived on short notice to handle a radiant heat and snow-melt system repair, demonstrating deep knowledge that reviewers note remains rare among contractors. Jared resolved a system failure at no cost and returned promptly when an electrical issue caused a second breakdown. Another reviewer mentions Chris provided estimates the same evening during a Friday call to get a non-working boiler restored as quickly as possible. These scenarios illustrate their commitment to responsive service for heating emergencies.
What Customers Say
Every reviewer awarded 5 stars except one citing cost concerns around a boiler and repiping proposal, while positive reviews repeatedly praise diagnosis accuracy and same-day responsiveness. Multiple customers specifically mentioned Derek, Chris, and Jared by name, indicating strong individual technician relationships.
Services
Boiler Installation, Repair & Replacement
Cast-iron, condensing, combi, and high-efficiency wall-hung boilers from major manufacturers with proper heat-loss sizing.
Radiant Floor Heating
Hydronic in-floor heating for new construction and retrofits, including joist-bay staple-up systems with individual zone control.
Snow-Melt Systems
Hydronic heating loops installed beneath driveways, walks, and outdoor surfaces to eliminate snow and ice accumulation.
Water Heater Services
Installation and replacement of conventional and tankless water heating systems for residential applications.
Leak Detection & Emergency Plumbing
Rapid response for water leaks, pipe bursts, and urgent plumbing failures throughout the service area.
Boiler Tune-Ups & Annual Maintenance
Combustion analysis, heat exchanger inspection, pressure relief testing, and expansion tank evaluation for system longevity.