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Claim This BusinessArp's Heating & Air is a family-owned HVAC contractor operating from Woodstock, Georgia, with 15 years of community trust behind them. Owner Greg Arp handles service calls personally, and the company maintains a 4.2-star rating across 23 verified reviews. They serve residential customers throughout Woodstock and the surrounding Cherokee County area, handling everything from routine maintenance to complex system replacements. The company holds proper licensing for Georgia HVAC work and employs technicians who can service nearly any make or model of heating and cooling equipment.
What distinguishes Arp's from larger HVAC companies is the direct owner involvement and transparent pricing structure. Multiple reviewers specifically mention comparing Arp's estimates against competitors and finding significant savings, one customer called ten companies before choosing Arp's and found them substantially under the others. The company stays current with modern HVAC developments, allowing them to work on newer high-efficiency systems that some older contractors avoid. Their emergency response capability stands out, with Greg available for after-hours calls even during extreme weather events.
Customer stories from reviewers reveal the hands-on nature of this operation. When john francis called at 7:30 pm, Greg arrived within 30 minutes, diagnosed a failing condenser in under five minutes, and had a replacement on his truck, completing the repair in 20 minutes without overcharging. Bryan Dusza describes Greg coming out on a weekday evening during a brutal heat wave to get his AC running again. Kyle Mullany needed Saturday service and received a call back within three hours, noting the technician was knowledgeable, approachable, and treated the interaction more like help from a friend than a business transaction.
Twelve of 23 reviewers specifically praise Greg Arp by name, with customers highlighting his same-day emergency response, fair pricing compared to competitor quotes, and personal approachability. Negative feedback is minimal, with the only minor criticism being typical of any service industry, pricing concerns from a single review, while positive reviews consistently mention diagnostic speed and friendly service.
Troubleshooting and fixing AC issues including strange noises, failure to cool, and system non-response with prompt diagnostic service.
Professional new AC unit installation with optimal placement consultation for proper air circulation and cooling efficiency.
Malfunction diagnosis and repair services for heating systems, identifying root causes and recommending appropriate solutions.
Complete heating system installation for any model, with post-installation functionality verification.
Annual maintenance services scheduled ahead of heating or cooling seasons to ensure equipment operates properly.