Cransten Plumbing, Electric, and HVAC

Cransten Security operates from Sandy, Utah, serving the greater Salt Lake City metro including nearby communities like Draper, South Salt Lake, and Midvale. The company holds an A+ rating with the Better Business Bureau and has accumulated 87 client reviews averaging 4.4 stars. Specializing in residential security systems and smart home automation, Cransten fields a team of certified technicians who handle consultation, installation, and post-installation support for homeowners seeking integrated protection solutions.

What distinguishes Cransten Security is their commitment to responsive, personalized service rather than high-pressure sales tactics. Reviewers consistently note that technicians provide direct cell phone numbers for ongoing questions, a practice rarely seen in the security industry. The company offers next-day installation appointments, including evening slots for customers who work standard business hours. Their teams include both sales consultants who explain system options and experienced installers who handle technical setup and troubleshooting.

Two technicians appear repeatedly across customer feedback: Bobby, the lead installer praised for efficiency, thorough clean-up, and willingness to address questions even during evening visits; and Trevor, the sales consultant noted for patient explanations and follow-up calls to ensure system functionality. One Sandy homeowner described how Cransten cameras detected construction workers illegally using external water spigots and electrical outlets at an adjacent building site, footage that enabled the homeowner to resolve a persistent property issue. Another client mentioned Bobby installed a doorbell camera compatible with their existing doorbell at no additional charge, demonstrating flexibility beyond the standard installation scope.