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Claim This BusinessJust Right operates as a residential HVAC contractor in Sandy, Utah, serving the greater Salt Lake City metro area including nearby communities like Draper, South Jordan, and Riverton. With 816 customer reviews generating an impressive 4.8-star rating, the company has established a significant local presence. Their round-the-clock availability, with 24-hour service every day of the week, positions them as a reliable option for homeowners facing heating and cooling emergencies. The business appears to maintain a VIP maintenance program offering subscribers two complimentary system tune-ups annually, reflecting a recurring-service business model.
What distinguishes Just Right from neighboring contractors is their commitment to transparency and customer education. Multiple reviewers note that technicians arrive with detailed explanations, showing homeowners photographs of identified issues rather than simply describing problems verbally. The company offers a polarized air filter installation service aimed at improving indoor air quality beyond standard filtration. Their maintenance program includes proactive communication about potential future issues, helping first-time homeowners understand their system's lifecycle and budget accordingly.
Customer experiences highlight specific technicians who deliver exceptional service. Josh Edelman earned praise for his furnace work, thoroughly explaining each diagnostic step while maintaining a clean workspace, a detail that matters to homeowners. Gene, another technician, was described as incredible and knowledgeable, cleaning a secondary furnace coil at a reasonable price while treating customers with genuine respect. One reviewer specifically appreciated receiving a photograph of their assigned technician before arrival, a touch that reduces uncertainty when inviting service professionals into one's home.
Among visible reviews, 4 out of 5 customers awarded 5-star ratings, with technicians Gene and Josh Edelman mentioned by name in positive contexts. One 1-star review criticized unexpected repair costs despite maintained preventive service, while a 3-star review praised Josh's explanatory approach but expressed overall moderate satisfaction.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Annual tune-ups and preventive maintenance including filter checks, coil cleaning, and system performance diagnostics.
Diagnosis and repair of furnace heating issues, with technicians explaining findings through photographs and demonstrations.
Cooling system diagnostics and repair for residential units, available on emergency same-day basis.
Installation of polarized air filters and recommendations for improving household air circulation and filtration.
Subscription service providing two free annual system checkups with prioritized scheduling and proactive issue alerts.
System replacement and new installation services, with one review referencing recent heater and AC unit installs.