Big Rock Plumbing & HVAC

Neon Plumbing Heating & Air operates as a locally owned contractor serving Sandy and surrounding communities including Draper, Midvale, Riverton, and South Jordan. Founded by professionals with a construction background exceeding $9 million in completed projects, the company brings that same precision to residential plumbing and HVAC work. With 87 verified reviews yielding a 4.9-star rating, the team has established itself as a trusted name throughout the Salt Lake County corridor. Technicians maintain current licensing and carry full insurance coverage while emphasizing clear communication and honest assessments over high-pressure sales tactics.

What distinguishes Neon Plumbing from competitors is their commitment to upfront pricing and diagnostics that prevent repeat visits. The company offers 24/7 emergency response for urgent situations, understanding that plumbing failures rarely respect business hours. Their expertise spans both traditional tankless water heater systems and conventional water heaters, allowing recommendations tailored to each household's specific needs and budget. The team invests in professional drain cleaning equipment capable of resolving clogs that consumer products fail to touch, including hydro jetting and camera inspection services for accurate problem identification.

Customer reviews consistently praise specific team members who deliver exceptional service. Hyrum handled a complete tankless water heater installation alongside three toilet replacements, working through the entire day while keeping the homeowner informed at every stage. For a sudden sewer drain leak, Trent dispatched Hyrum within one hour, who not only replaced the cracked section but proactively addressed degraded pipes and a secondary small leak to prevent future problems. Another reviewer noted Trent arrived the next day following a shower valve emergency,diagnosing the issue and quoting repairs alongside additional upgrades their aging plumbing system desperately needed.